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The IT Quality Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Manages initiatives related to User Acceptance Testing, process improvement, and quality assurance while collaborating with stakeholders to ensure consistency across the organization.
Job Responsibility:
Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production
manages multiple IT Quality teams or an IT Quality functional area
resolves complex and highly variable issues
analyzes trends at an organizational level to improve processes
develops and designs standards and procedures
ensures consistency and quality of processes across the organization
evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations
collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team
responsible for handling day-to-day staff management issues
Requirements:
13+ years IT Testing experience required
excellent knowledge of software testing techniques and testing tools
knowledge of any well-known software development and testing life-cycle methodology
requires communication and diplomacy skills and an ability to persuade and influence
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