Quality Advisor

• Conduct regular, planned and ad‑hoc audits across all kiosks and suppliers covering hygiene, food safety, health & safety and quality standards
• Support document management, audit calibration, validation, and continuous improvement of QA tools, systems, and methodologies including control of quality and food safety records
• Deliver detailed audit reports identifying non‑compliance, risks and improvement opportunities
• Implement and follow up on corrective action plans and food safety strategies
• Monitor compliance with HACCP plans, internal standards and relevant food safety legislation
• Issue formal food safety communications including letters of reminder and legal notices following food safety non-compliances, in line with internal escalation processes
• Provide hands‑on field support and coaching to Partners & Kiosk teams regarding food safety best practices
• Deliver theoretical and practical food safety training to Partners, Kiosk staff and Managers
• Build long-lasting business relationships with Partners, Kiosk staff and Managers
• Collaborate with Training Centres for training development, planning, coordination, and delivery
• Analyse audit results, identify trends, recurring issues and high‑risk areas
• Conduct and review microbiological testing results and support follow‑up actions
• Prepare quality performance summaries, KPIs update for Quality Manager and stakeholders
• Support investigations & address issues related to non‑compliance, incidents and customer complaints/queries linked to food safety and quality standards
• Participate in internal review meetings to discuss and address any food safety/quality topics
• Manage the accuracy and calibration of equipment (e.g. thermometers, weighing scales), including coordination of internal and external verification
• Advise business on potential impacts of food safety legislation updates, industry best practices, and emerging technologies
• Contribute to HACCP management, food safety governance and ongoing review of risk assessments
• Contribute to the development and review of quality standards related to ingredients, suppliers, equipment, hygiene and operational practices
• Provide quality input to new concepts, marketing campaigns, and operational changes

• Previous experience in quality, food safety, or audit role in F&B, hospitality, or food production
• Willingness and ability to travel extensively within the country
• Degree (Bachelor’s or Master’s) or equivalent qualification in food safety, food science, or related discipline
• Strong working knowledge of HACCP, ISO 22000, and food safety legislation
• Confident communicator able to influence, coach, and challenge when standards are not met
• Analytical problem solver with ability to think outside the box, resilient and professional under pressure & comfortable working autonomously with minimal supervision
• Fluent in English (spoken and written)

Knowledge of Asian cuisine/culture and additional languages are distinct assets

• Sushi Allowance
• Wellbeing Allowance
• Birthday off
• 27 days annual leave
• Late starts & early finish X6 of each
• Health Insurance
• Car allowance