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QA Engineering Manager

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Deepgram

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

190000.00 - 235000.00 USD / Year
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Job Description:

You’ll ensure Deepgram’s rapid releases don’t sacrifice quality, compliance, or customer trust. As QA Engineering Manager, you’ll be the quality owner across product lines, embedding testing discipline into engineering culture and scaling it with our growth.

Job Responsibility:

  • Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles
  • Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists
  • Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline
  • Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates
  • Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards
  • Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership
  • Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services
  • Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles
  • Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products

Requirements:

  • 7+ years in QA or Software Engineering
  • 2–3+ years in a leadership/managerial role
  • Proven experience leading test strategy and execution in SaaS, APIs, or AI/ML platforms
  • Expertise in test automation frameworks, CI/CD integration, and cross-platform validation
  • Familiarity with compliance frameworks (HIPAA, SOC2, FedRAMP)
  • Strong communicator, capable of aligning quality priorities across engineering, product, and operations
  • Data-driven mindset: experienced in defining and acting on KPIs and operational metrics

Nice to have:

  • Enjoy owning the quality strategy across all product lines and lead the team responsible for ensuring Deepgram products meet the highest standards of reliability, objective and subjective quality as a customer-focused leader
  • Like balancing hands-on technical oversight with strategic leadership, building out QA frameworks and automation, as well as orchestration and governance that scale with our engineering velocity
What we offer:
  • Medical, dental, vision benefits
  • Annual wellness stipend
  • Mental health support
  • Life, STD, LTD Income Insurance Plans
  • Unlimited PTO
  • Generous paid parental leave
  • Flexible schedule
  • 12 Paid US company holidays
  • Quarterly personal productivity stipend
  • One-time stipend for home office upgrades
  • 401(k) plan with company match
  • Tax Savings Programs
  • Learning / Education stipend
  • Participation in talks and conferences
  • Employee Resource Groups
  • AI enablement workshops / sessions
  • Offers Equity
  • Offers Bonus
  • 10% Annual Bonus

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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