Qa and test analyst, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join HSBC as a QA and Test Analyst within Global Transformation to coordinate business testing and ensure quality delivery of digital solutions including public websites, Internet Banking, and mobile services. Collaborate with various teams, adopt testing standards, and take ownership of testing processes for improving customer experiences.

Job Responsibility:

Responsible for coordination Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile
To ensure these meet customer expectations both internal and external, ensuring defects are identified before release
Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.
Write and review range of testing documentation.
Coordinate testing tasks for specific projects, progress issues and escalate where necessary.
Regularly review testing processes in order to identify ways to improve efficiency.
Plan and support validation activity for live releases of new services.
Coordinate activity of testers on multiple projects and provide support/coaching
Establish close working relationships within WPB Channels Transformation
Work collaboratively with software delivery and change delivery, Marketing and operational areas
Review test documentation and provide coaching and feedback to colleagues
Adoption and use of testing standards and processes
Chair and attend project update meetings, deliver project updates and escalate any known issues and concerns
Adherence to mandatory objectives
Alignment of activity to departmental governance

Requirements:

Excellent knowledge and experience of the testing process
Ability to influence and challenge to ensure that customer needs are represented
Good knowledge of the digital channels, and strong awareness of customer expectations
Excellent awareness of technology and the internet including browsers, operating systems and devices
Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
Good communication skills, both written and verbal, to explain complex issues
Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
Enthusiastic and self-motivated
Innovative having the ability to approach things differently or do different things to deliver goals
Cantonese speaker/English Fluent

What we offer:

Continuous professional development
Flexible working
Inclusive and diverse environment

Additional Information:

Job Posted:
August 27, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Qa and test analyst

HSBC

Location:China, Guangzhou

Category:IT - Software Development

Contract Type:Not provided