Public Sector Program Manager / Customer Success Manager Job at Unstructured (Ft. Bragg, Fayetteville)

Enterprise Account Manager - Public Sector

We are looking for Enterprise Account Manager to join our team! This role has be...

Location

Poland , Warsaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 8-12+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in vertical industry preferred
Strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Job Responsibility

Manage several strategic public sector accounts and acts as the account lead for a substantial part of a top-tier government client
Understand the customer’s mission, strategic and operational goals, regulatory environment, procurement processes (including public tenders), and compliance requirements
Add value by aligning HPE’s strategy with public sector priorities, including digital transformation, cybersecurity, cloud adoption, and sustainability
Drive business performance across all HPE Business Units and manages the portfolio mix to optimize long-term account value and profitability, while ensuring alignment with public procurement constraints and framework agreements
Accountable for building a healthy and compliant sales pipeline
responsible for deal orchestration, team coordination, and securing successful contract closure in a complex multi-stakeholder environment
Actively engages with the extended partner and integrator ecosystem to amplify HPE’s relevance and coverage across government agencies and institutions
Continuously develop understanding of public sector regulations (e.g., PZP – Public Procurement Law), funding programs (national and EU), and IT trends specific to the public domain
Position HPE’s end-to-end portfolio accordingly to address customer-specific needs in areas such as secure infrastructure, edge computing, AI readiness, and hybrid cloud
Orchestrate, motivate, and guide the extended account team, ensuring alignment with public sector ethics, documentation standards, and engagement models

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Brazil Business Development Manager

Khan Academy Brazil is seeking a Business Development Manager focused on Governm...

Location

Brazil , São Paulo

Salary:

Not provided

Khan Academy

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in education, business development, consulting, sales to government, public‑sector programs, or large‑scale partnerships, with proven experience selling to or managing contracts with the public sector, ideally in education or govtech, including exposure to public procurement processes and interaction with oversight bodies
At least 3 years managing institutional partner relationships (e.g., customer success, account management, public‑sector program management) and leading complex projects or multi‑stakeholder implementations with clear, measurable outcomes
Strong business development and account management acumen, including the ability to identify new opportunities, build trust with institutional partners, and support proposal and sales cycles in the public sector
Excellent project and program management skills, with a track record of executing high‑impact initiatives across multiple districts or partners simultaneously
Advanced collaboration and influence skills, able to align internal and external stakeholders, manage cross‑functional dependencies, and drive progress without formal authority
Strong strategic and adaptive problem‑solving, able to navigate ambiguity, co‑create solutions with district leaders, and iterate based on evolving needs and political contexts
Excellent communication skills across formats and audiences, including emails, briefs, presentations, and verbal interactions with senior education leaders and technical teams
Comfort and fluency working with qualitative and quantitative data, including analyzing trends, interpreting dashboards, and extracting insights to inform decisions
Outstanding organization and time‑management abilities, capable of coordinating multiple workstreams with high attention to detail
Professionalism, discretion, and integrity, especially when managing sensitive partnerships or navigating politically complex environments

Job Responsibility

Design and scale partnership models with public districts, aligning Khan Academy’s pedagogical, technological, and financial value proposition with district's priorities
Use our prior partnership experience with public school systems as reference cases, structuring learnings, evidence, and narratives that can be replicated with other districts
Support local leadership in growth strategy for public districts, including sales and marketing efforts, coordinating proposals, presentations, and relationship strategies
Support philanthropic and corporate partnership efforts when relevant, including contributing to proposals, reports, or relationship management
Build and manage a structured pipeline of public sector opportunities, mapping priority cities and states, upcoming tenders and public calls, and partnership opportunities
Act proactively in demand generation and pre‑tender influence, where appropriate and compliant, contributing with technical input and reference models
Lead or coordinate the full cycle of public bid responses, including: Analyzing RFPs, bid documents, terms of reference, and draft contracts
Assessing risks and legal/compliance alignment in close collaboration with legal, finance, and other functional areas
Defining commercial models, scopes, timelines, and success criteria
Preparing and consolidating technical, pedagogical, financial, and institutional documentation

What we offer

Competitive compensation with healthcare and life insurance benefits
Flexible schedules and generous time off, including personal days beyond standard vacation
A strong focus on professional development and continuous learning
An exceptional team that trusts you, supports you, and gives you autonomy to do your best work
The opportunity to apply your talents to a meaningful mission, contributing to high-impact offerings that are shaping the future of education
A kind, inclusive, and welcoming workplace, with affinity groups, ally networks, and social activities to help you connect and belong

Business Development Manager

Khan Academy Brazil is seeking a Business Development Manager focused on Governm...

Location

Brazil , São Paulo

Salary:

Not provided

EdTech Jobs

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in education, business development, consulting, sales to government, public‑sector programs, or large‑scale partnerships, with proven experience selling to or managing contracts with the public sector, ideally in education or govtech, including exposure to public procurement processes and interaction with oversight bodies
At least 3 years managing institutional partner relationships (e.g., customer success, account management, public‑sector program management) and leading complex projects or multi‑stakeholder implementations with clear, measurable outcomes
Strong business development and account management acumen, including the ability to identify new opportunities, build trust with institutional partners, and support proposal and sales cycles in the public sector
Excellent project and program management skills, with a track record of executing high‑impact initiatives across multiple districts or partners simultaneously
Advanced collaboration and influence skills, able to align internal and external stakeholders, manage cross‑functional dependencies, and drive progress without formal authority
Strong strategic and adaptive problem‑solving, able to navigate ambiguity, co‑create solutions with district leaders, and iterate based on evolving needs and political contexts
Excellent communication skills across formats and audiences, including emails, briefs, presentations, and verbal interactions with senior education leaders and technical teams
Comfort and fluency working with qualitative and quantitative data, including analyzing trends, interpreting dashboards, and extracting insights to inform decisions
Outstanding organization and time‑management abilities, capable of coordinating multiple workstreams with high attention to detail
Professionalism, discretion, and integrity, especially when managing sensitive partnerships or navigating politically complex environments

Job Responsibility

Design and scale partnership models with public districts, aligning Khan Academy’s pedagogical, technological, and financial value proposition with district's priorities
Use our prior partnership experience with public school systems as reference cases, structuring learnings, evidence, and narratives that can be replicated with other districts
Support local leadership in growth strategy for public districts, including sales and marketing efforts, coordinating proposals, presentations, and relationship strategies
Support philanthropic and corporate partnership efforts when relevant, including contributing to proposals, reports, or relationship management
Build and manage a structured pipeline of public sector opportunities, mapping priority cities and states, upcoming tenders and public calls, and partnership opportunities
Act proactively in demand generation and pre‑tender influence, where appropriate and compliant, contributing with technical input and reference models
Lead or coordinate the full cycle of public bid responses, including: Analyzing RFPs, bid documents, terms of reference, and draft contracts
Assessing risks and legal/compliance alignment in close collaboration with legal, finance, and other functional areas
Defining commercial models, scopes, timelines, and success criteria
Preparing and consolidating technical, pedagogical, financial, and institutional documentation

What we offer

Competitive compensation with healthcare and life insurance benefits
Flexible schedules and generous time off, including personal days beyond standard vacation
A strong focus on professional development and continuous learning
An exceptional team that trusts you, supports you, and gives you autonomy to do your best work
The opportunity to apply your talents to a meaningful mission, contributing to high-impact offerings that are shaping the future of education
A kind, inclusive, and welcoming workplace, with affinity groups, ally networks, and social activities to help you connect and belong

Vice President, Global Public Sector Customer Success & Partnerships

As Virtru continues to scale globally, we are recruiting an experienced VP of Cu...

Location

United States , Washington, DC

Salary:

Not provided

Virtru

Expiration Date

Until further notice

Requirements

TS Clearance required, SCI preferred
Willingness to travel (<50%)
Must excel at cross-functional collaboration and breaking down organizational silos
Proven track record driving partner success and customer satisfaction in B2B software/SaaS environments
Strong ability to work cross-functionally with engineers, delivery teams, sales teams, and commercial organizations
Strong technical aptitude and comfortable understanding technical solutions and having informed conversations with technical stakeholders
Ability to manage people, processes, and complex stakeholder relationships simultaneously
Experience closing expansion/renewal deals and driving revenue growth through existing customers
Strong communication skills - able to translate customer feedback into actionable insights for product and delivery teams
Strategic thinker with tactical execution abilities

Job Responsibility

Lead customer success and partner success teams with a clear focus on driving satisfaction, retention, expansion, and renewals
Serve as the central connector between customers, partners, delivery teams, sales, engineering, and commercial teams
Drive customer adoption and usage post-implementation - ensuring customers maximize value from Virtru solutions
Manage the post-sale customer lifecycle: onboarding, adoption, expansion, renewal, and advocacy
Identify issues proactively and connect the right people and resources for rapid problem resolution
Close expansion deals and communicate critical updates, feedback, and insights to delivery and engineering teams
Keep constant pulse on customer and partner health, satisfaction levels, and expansion opportunities
Build and manage people, processes, and systems that enable scalable customer success across our growing customer base

What we offer

A Flexible PTO policy
A $1,500 annual Learning & Development Stipend
Frequent company-sponsored team celebrations
Access to an Employee Assistance Program
Access to Headspace, a mental health app
A flat 3% contribution to your retirement account
A high degree of flexibility
Competitive compensation
Generous parental, medical, and bereavement policies
Uncapped commissions for Sales roles

Fulltime

Microsoft Elevate Worldwide Data Solutions Go to Market Director

We are seeking a forward‑thinking, impact‑driven Microsoft Elevate Worldwide Dat...

Location

United States , Multiple Locations

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR equivalent experience.
5+ years proven people management and/or leadership experience.
5+ years of experience in a WW GTM or Corporate function for Azure Data Solutions or comparable competitors.
5+ years of experience in creating and driving programs/businesses in the field required.
A proven track record of successfully managing a $500M+ business

Job Responsibility

Champion the adoption of secure AI-powered productivity solutions, including Microsoft 365 Copilot and agent-based workflows, to help nonprofits scale their impact.
Lead the development of offers, programs, and investment strategies tailored to the unique needs of nonprofit organizations, with a focus on AI readiness and digital transformation.
Serve as the principal advocate for AI Workforce in the nonprofit ecosystem, aligning internal stakeholders, partners, and field teams to accelerate adoption and usage.
Drive partner-led growth by enabling a robust ecosystem of solution providers to deliver value through AI agents, Copilot Studio, and integrated Microsoft 365 experiences.
Own and manage key performance indicators that reflect the health, reach, and impact of the Modern Work business across the nonprofit sector.
Develop and lead the business strategy for Microsoft Data Solutions—including modern data platforms, analytics, data governance, and AI‑ready data foundations—across the K–12 and nonprofit sectors.
Track performance and long‑term sustainability of data modernization and AI‑readiness initiatives, ensuring adoption is durable, scalable, and aligned to the needs of mission‑driven organizations.
Hold end‑to‑end accountability for defining scorecard metrics and KPIs that reflect data maturity, platform adoption, solution impact, and organizational outcomes.
Partner across senior leadership using a One Microsoft approach to drive alignment, inform investments, and optimize strategic decision‑making.
Represent the business in Rhythm of Business, monthly, and quarterly reviews—providing insights, risks, and recommendations grounded in product truth, customer data maturity, and real operational challenges.

Fulltime

Government Customer Success Manager

Join BetterUp as a Government Customer Success Manager, where you'll partner wit...

Location

United States

Salary:

107000.00 - 161000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Previous experience building deep relationships with customers, stakeholders, and client teams, including at the Executive level
Must have previously served as the main point of contact for customers
Strong experience keeping customers’ expectations grounded in reality, and pushing back while maintaining a positive relationship
Must be able to be prescriptive, consultative, and credible
Project management experience and/or experience managing multiple projects with multiple stakeholders at once
Must have demonstrated ability to build industry or company-specific knowledge and business acumen and engage with senior leadership of large organizations
Previous experience balancing multiple priorities, including long term strategy with immediate customer needs, as well as aligning commercial outcomes with broader account needs
Strong experience inspiring customers to do something different
Should have experience consulting or managing customers in a solution that required behavior change of end-users
Experience with high-value books of business, multi-product platform deployments, the HCM SaaS space, or Talent disciplines are also highly valued

Job Responsibility

Build relationships with government partners
Ensure account health
Drive value delivery
Manage projects and cross-functional partnerships to align with customer needs and mission
Build rapport and expand customer/executive sponsorship
Be a champion of account health
Create thoughtful, value-based business recommendations that help customers maximize value
Drive problem-solving and risk mitigation strategies
Manage relationships with program sponsors and day-to-day partners
Understand customer strategy and challenges

What we offer

Access to BetterUp coaching
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Workdays
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp

Fulltime

Microsoft Elevate Worldwide Copilot & Agents Go to Market Director

We are seeking a forward-thinking, impact-driven Microsoft Elevate Worldwide Cop...

Location

United States , Redmond

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR equivalent experience
5+ years proven people management and/or leadership experience
5+ years of experience in a WW GTM or Corporate function supporting the AI Workforce Solution Area or applicable competitive platforms
5+ years of experience in creating and driving programs/businesses in the field required
A proven track record of successfully managing a $500M+ business

Job Responsibility

Champion the adoption of secure AI-powered productivity solutions, including Microsoft 365 Copilot and agent-based workflows, to help nonprofits scale their impact
Lead the development of offers, programs, and investment strategies tailored to the unique needs of nonprofit organizations, with a focus on AI readiness and digital transformation
Serve as the principal advocate for AI Workforce in the nonprofit ecosystem, aligning internal stakeholders, partners, and field teams to accelerate adoption and usage
Drive partner-led growth by enabling a robust ecosystem of solution providers to deliver value through AI agents, Copilot Studio, and integrated Microsoft 365 experiences
Own and manage key performance indicators that reflect the health, reach, and impact of the Modern Work business across the nonprofit sector
Develop and orchestrate the business strategy for Copilot and AI agents across the K–12 and nonprofit sectors
Track the effectiveness of strategic plans to drive long-term, sustainable adoption and impact
Hold end-to-end accountability for performance, defining scorecard metrics and KPIs specific to AI adoption, agentic workflows, and customer impact in mission-driven organizations
Take a One Microsoft approach in partnering across senior leadership, ensuring alignment and clear decision-making to advance Copilot and agent-based transformation
Represent business outcomes in Rhythm of Business, monthly, and quarterly reviews—providing context, insights, and recommendations grounded in product truth and real organizational needs

Fulltime

Account Manager

Manages accounts by understanding customer IT and business objectives; drives bu...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's Degree preferred
Typically 4-8+ years sales experience
Account management experience desired
Experience in IT industry preferred
Experience working within IT department and/or within customers is a plus
Experience in vertical industry preferred
Shows strong will to win
is persistent in face of obstacles and has a clear results orientation
Able to articulate a vision for the future and a path to achieve it in an account business plan
aligned with the HPE strategy

Job Responsibility

Articulates a connection between the customer's core KPIs
Builds and executes a plan to drive growth and profitability across HPE's portfolio
Drives growth in HPE's strategic value portfolio through positioning these solutions with the customer
Leverages HPE programs and tools (e.g. Executive Sponsors)
Engages with the customer to identify opportunities
Translates customers' business challenges and goals into IT opportunities
Ensures a strong and rightsized pipeline funnel from the account team
Leads pipeline building activities for the account
Develops and maintains a professional relationship network within the customer to maximize efficiency and effectiveness for HPE
Understands and leverages the underlying principles for the customer organization's functioning

What we offer

Comprehensive suite of benefits that support physical
financial and emotional wellbeing
Career development programs
Unconditional inclusion in the workplace

Fulltime

Public Sector Program Manager / Customer Success Manager

Unstructured

Location:
United States , Ft. Bragg, Fayetteville

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 11, 2026

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