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Ready to make a real impact? At Yorkshire Building Society, we’re proud to be a mutual organisation that puts our customers at the heart of everything we do. Our purpose drives us, and now we’re looking for a Proposition Development Manager to join our Savings and Digital Team on a 12 Month FTC.
Job Responsibility:
Lead the creation of innovative customer propositions that champion customer needs to deliver our savings strategy
Shape solutions for our customers’ today as well as anticipate what our customers’ will need in the future
Be the voice of the customer, inspire change, influence senior stakeholders, and collaborate with subject matter experts across the business
Design end-to-end products & propositions to support our Savings Ambition, Brand and Purpose
Translating the Savings strategy into actionable customer delivery priorities aligned to customer outcomes and commercial plans
Responsible for ownership and overall roadmap planning and execution
Requirements:
Proven experience of successfully launching innovative customer-led solutions to maximise the customer experience
Experience in proposition development and market execution
Ability to lead change across the product lifecycle and engage stakeholders at all levels
Excellent understanding of customer led insights, customer behaviour data and market trends to inform future propositions and shape strategy
Ability to demonstrate leadership on strategic initiatives into actionable customer centric propositions
Ability to assess the cost and complexity of implementation to deliver the commercial value and benefits of a proposition
Excellent leadership skills and the ability to effectively engage diverse teams/SME’s to deliver sustained high performance
Experience of managing robust and effective governance for commercial and product development activities
A detailed understanding of the financial services industry, how products work within regulatory environment to deliver value to the customer
What we offer:
Pension scheme (where you can get up to 11% from us)
On target bonus of 7% (with the opportunity to earn up to a maximum 15%)
Access to brilliant health benefits
Life assurance at 6 times your salary
25 days’ holiday (and the option to buy more)
Cycle to work or an interest-free loan for an annual ticket