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Property Services Scheduler role in the housing sector to contribute to the efficient management of property services, scheduling operatives and subcontractors for repairs, and ensuring customer satisfaction
Job Responsibility:
Schedule operatives and subcontractors to ensure timely, customer-focused repairs
Operate IT systems effectively, ensuring operatives update their PDAs and job codes accurately
Monitor and manage repair statuses daily, including cancellations and overdue jobs
Communicate professionally with service users, clients, and stakeholders to enhance customer experience
Collaborate with team members to deliver a high-quality service and maintain satisfaction levels
Assist in cost control, minimising waste, and identifying cost-effective service delivery options
Requirements:
Strong organisational skills and attention to detail
Excellent communication abilities to liaise effectively with various stakeholders
A proactive approach to managing operative diaries and resources
Ability to work with diverse service users, including vulnerable groups
What we offer:
Convenient Location: Just an 18-minute walk from Stone Crossing train station
Supportive Team Environment: Be part of a dedicated administration team
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