Property Operations Co-op

• Assist with scheduled apartment showings for prospective residents as needed
• Assist leasing team with inbound showing requests and third-party real estate agent showings
• Assist with subletting and lease assignment process for current residents
• Assist in reviewing rental applications for prospective renters
• Assist with the onboarding of new acquisitions to the portfolio
• Assist with the implementation of policies and procedures across the property operations team
• Participate in property operations meetings and projects
• Field inbound calls, emails, and resident portal requests and inquiries
• Manage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors
• Perform on-site property inspections for apartment turnovers and quarterly inspections
• Perform monthly outstanding balances audit for rent collections
• Perform monthly billing for completed work orders
• Complete supply inventory audits quarterly
• Assist with the move-in and move-out process for residents

• 1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!
• Strong computer and Excel skills (Google Suite experience preferred)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Diligent and efficient documentation, task, and schedule management skills

experience in the real estate industry

• Fully covered commuter passes for bus, subway, boat, or commuter rail
• Competitive paid time off policy
• In-office gym
• In-office catering, snack, and beverage program