Project Senior Analyst Job at Citi (Mumbai)

Project Senior Analyst

Citi

Location:
India , Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed
Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues
Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log
Ensures resources are assigned to project & monitor commitment
Ensures change control is executed throughout project
Identifies, documents, and understands project dependencies
Identifies key stakeholders who participate in project scope definition
Tracks actual project costs, identify variances, and reforecast project costs as needed
Measures project management performance against standards
Ensures appropriate project staffing levels
Establishes project communication needs and create project communication plan
Creates the project risk management plan
Work with procurement team to create, administer, track, and eventually close project contracts
Facilitates the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business
Participates in the delivery of internal communications enabling the business officers to effectively service clients
Acts as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients
Manages and coordinates the business, Citibank and Regional projects with focus on Development and Change Management
Manages on a daily basis the investigation of a product, policy and procedure queries raised by team members
Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required
Regularly undertakes a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance
Provides feedback to Project Management leadership regarding risk issues/business cases raised by specific business units
Collates communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner
Drafts and communicates any staff briefs, including system changes
Monitors & communicates on Service Level Agreements of other departments that affect the service delivery within a project
Conducts ongoing research on effective mediums and tools to improve the communications
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Escalate project risks and issues to the Program Manager, Project Director, or Project Sponsor when/where appropriate

Requirements:

7-10 years of related relevant experience
Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations
Outstanding problem-solver, Should demonstrate a commitment to quality and attention to detail
Certifications preferred in fields like Project Management, Program Management or Business Analysis
Working experience on Waterfall, Agile and Hybrid methodologies
Past experience in Business Analysis and Project Manager role (BA-PM role)
Hands-on experience of authoring business requirements (BRD), workflows, flowcharts and preparing project plan (project schedule, RAID log, stakeholder management, decisions log etc.)
Fluent in written and verbal English
Minimum Bachelor’s/University degree or equivalent experience
Preferred post-graduation

Additional Information:

Job Posted:
March 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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