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Project Operations Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Wakefield

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Lead the Projects Operational team within the Private Networks business, with full accountability for Health & Safety, project delivery, customer satisfaction, and the Projects business P&L.

Job Responsibility:

  • Lead the Projects Operational team within the Private Networks business, with full accountability for Health & Safety, project delivery, customer satisfaction, and the Projects business P&L
  • Act as a key member of the Private Networks Senior Leadership Team, building strong relationships with peers and driving operational excellence and positive change across the business
  • Work closely with the Service Manager to ensure access to the right skills and resources, maximising utilisation across all business lines
  • Partner with the Sales Leaders to support key account planning, strengthen customer relationships, and ensure the consistent delivery of high-quality projects
  • Lead, motivate, and develop the Projects team to ensure high engagement, strong performance, and talent retention
  • Foster a culture of accountability, ownership, and continuous improvement
  • Act as a visible ambassador for Ipsum’s values, behaviours, and leadership standards
  • Drive growth and profitability of the Projects business by converting orders into delivered revenue and meeting financial targets
  • Manage the full Projects P&L, ensuring strong working capital performance and cash collection
  • Maximise resource utilisation through effective planning and workforce management
  • Ensure customer satisfaction throughout the full delivery cycle
  • Build strong relationships with key accounts and ensure seamless communication across all touchpoints
  • Support Sales Leaders with account development plans and future opportunity identification
  • Champion a strong Health & Safety culture across the Projects team
  • Ensure compliance with all Ipsum processes, safe systems of work, and industry standards
  • Embed continuous improvement, lessons learned, and best practice across project delivery

Requirements:

  • Relevant Engineering Qualification (ONC/HNC or equivalent)
  • Recognised Safety qualification (IOSH/NEBOSH or equivalent)
  • Proven leadership experience in a Projects Operations or Business Leader role
  • Strong understanding of Health & Safety culture, compliance, and safe systems of work
  • Experience in financial forecasting, reporting, and managing a P&L
  • Demonstrated ability to lead, manage, and develop multi‑disciplinary teams
  • Experience working in a fast‑paced, customer‑facing environment
What we offer:
  • 24 days annual leave plus bank holidays
  • Option to buy up to 5 additional holidays
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club - supermarkets, phone bills, gyms & more
  • Life assurance cover
  • Long service recognition
  • Enhanced Maternity Pay
  • Paid volunteering opportunities in your community

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
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