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This role will focus on managing the delivery of large scale/multi-streams implementation projects for key/strategic clients, across Japan region. Based in Japan, this person will manage all aspects of packaged software implementation projects, leading multiple work streams and delivering through a team of colleagues from across Japan and globally.
Job Responsibility:
Manages multiple, concurrent consulting projects of moderate to high complexity
Resolves project issues including budget, timeline, and scope
Provides regular project communication and status reporting
Manages project quality to ensure customer satisfaction and ROI
Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities
Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed
Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen customer relationships
Facilitates Change Request process during active projects
Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs
Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)
Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms
Maximizes margin on Consulting projects
Maintains Customer and Project sites within Blue Yonder tools
Coordinates and facilitates system handover to Support Services
Provides guidance, feedback, coaching, mentoring and developmental experiences to project team
Ensures compliance with Blue Yonder’s implemenation methodology on each Consulting project
Able to perform Blue Yonder project quality audits
Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects
Manages Project Teams of 3 to 12 Associates, including self
Travels within JAPAN region as required for project success
Requirements:
Minimum 5+ years enterprise application software implementation project management experience, with a proven track record delivering large scale complex projects
Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management experience is highly advantageous
Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget
Outstanding presentation, facilitation, communication and negotiation skills
Highly organized and ability to multi-task on multiple workstreams
Customer-focused account and stakeholder management skills
Knowledge and understanding of the consulting services offering and complexity of implementations
Understanding of broad competitive services market
Demonstrated relationships with Industry system integrators
High comfort level and presence with senior executives
Experience and success selling implementation consulting services
Ability to manage project challenges and risks with proposed mitigation plans
Verbal, written and interpersonal skills required in Japanese and English
Project Management certification e.g. PMP, Agile an advantage
Manufacturing planning, Retail Supply Chain, or 3PL