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The Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Job Responsibility:
Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions
Full ownership for one or more processes, reports, procedures or products
May supervise day-to-day work of junior level employees
Manages one team
Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log
Ensures resources are assigned to project & monitor commitment
Ensures change control is executed throughout project
Identifies, documents, and understands project dependencies
Tracks actual project costs, identify variances, and reforecast project costs as needed
Measures project management performance against standards
Ensures appropriate project staffing levels
Establishes project communication needs and create project communication plan
Creates the project risk management plan
Partners with cross function peers to create, administer, track, and eventually close project contracts
Support DevOps Product Manager/Owner with execution of strategic program execution, monitoring and risk management
Establishing regular cadence with project stakeholders
Managing and monitoring action items and milestones
Program planning into JIRA epics, initiates and project plan to provide baseline dates
Professional Release Management of all Project Components
Coordinates regular consistent communiques for Consistent and professional Release Reporting for components
Manage production release process
Publishing Release Updates to Sharepoint, Community and Teams
Organize testing and reports results
Ensure Documentation updates for new features
Organize Monthly Release demos and feature recording
Manage processes for Production release
Monitors and manages all compliance items to target due dates
Run Scrum process diligently in JIRA with Project Plan
Monitor Engineering DoD with Engineering Lead
Review Release readiness of Sprint item with Product Owner/Manager
Support Product Manager with Sprint candidate details and sprint readiness
Ensure Test Automation Coverage for sprint features
Review checklists for Engineering DoD and Acceptance for release
Monitor continuous improvement of QE/QA
Monitor coverage of testing and acceptance testing for sprint
Ensure Weekly Reporting on QE with QA lead
Manage L3 and Production issues with core team and contributors
Coordinate Impact assessment of Production/L3 issues as per defined process
Support Product Manager with Monthly Management Reporting
Performance metrics reporting (monthly or live)
Run Support Management and documentation improvement
Weekly reporting to key Support KPIs
Ensure reduction of knowledge issues using Documentation and Chatbot J
Requirements:
5-8 years of experience
Bachelor’s/University degree or equivalent experience
very familiar with using JIRA and use with SCRUM process
comfortable with scheduling programs in JIRA or MSProject
at least 5 years experience working in agile or Scrum SDLC
comfortable creating regular monthly program reporting in powerpoint / emails
comfortable with excel for data analysis and analytics
excellent documentation, presentation and English written skills
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