Project Manager- Pulse Implementations Job at Capital One (Houston)

Project Manager

As a Project Manager, you will own the full deployment process for your customer...

Location

Canada , Kitchener

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent practical experience working with SaaS products
5 - 7 years of previous Project Management experience, preferably in the VoIP, CCaaS, or Telephony industry
Prior experience working with Smartsheets or a similar project-tracking platform
Thorough and detailed project hygiene to track all hours and project tasks
Ability to lead project meetings, hold customers accountable, and have your finger on the pulse of multiple simultaneous customer projects
Expertise with Microsoft Office 365, G-Suite, Salesforce, Jira, and other cloud platforms
Ability to work cross-functionally, collaborating with Support, Customer Success, Marketing, Product, and other teams when needed
Prior experience consulting with C-level executives and upper management to communicate implementation project issues, solutions, and workarounds
Exceptional escalation management and change management skill set

Job Responsibility

Master the Dialpad deployment methodology and the various tools you will use to assist our customers during deployment
Lead deployment projects with customers in all segments, implementing all Dialpad products and features, all focused on Dialpad Ai
Use various cloud platforms and tools to manage, track, and monitor your projects and customer health
Host admin training sessions for our customers, help configure integrations, support provisioning devices on Dialpad, and troubleshoot complex issues
Set clients up for success on their new communications platform
Partner with Dialpad Solution Architects to form a deployment team dedicated to customer success and project delivery

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Vibrant environment to cultivate collaboration and connection
Exceptional culture, recognized repeatedly as a certified Great Place to Work

Account Maintenance Department Head

This position is for a Department Head within the EMEA Account Maintenance Team,...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years relevant experience in managing a team/managers
Client facing experience / background is a must
Proven record of E2E managing Risk and Control Environment
Excellent Communication, Customer Focus, Organizational and Planning skills
Results oriented - evidence of proactively driving projects
Experience in delivering change and managing implementation of change
Negotiation, decision making and problem-solving skills
Ability to manage high workload within a pressurized environment
Excellent work ethic - willingness to take a "hands on" approach
Attention to detail and experience of working in a controlled environment

Job Responsibility

Manage and Lead the team to deliver high quality output and deliver on KPI's
Exceptional operations management skills to ensure the team and individuals are delivering optimum levels of performance
Champion Employee Engagement and ensure every member of the team has a clear vision and mission of what needs to be achieved and how to achieve it
Deliver world-class Client Experience and ensuring this is reflected in the Pulse and DM VOC metrics
Manage issues and CAPs
Ensure we have strong and robust procedures
Experience in delivering on productivity through continuous improvements and identifying efficiencies
Continuously reduce onboarding cycle time, minimize deal slippage and delays
Ensure strict adherence to defined quality standards and practices outlined in "best practices" material

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

New

MS Technical Specialist - Security

As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in pro...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficiency in Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches and access points, enterprise network architecture, routing protocols (BGP, OSPF, EIGrP), network address translation, and troubleshooting uplinks to ISPs for dIA, MPLS, and P2P circuits
Advanced Certifications on at least one or two above mentioned technologies
Excellent planning and project management abilities, taking changing circumstances into account
Strong communication skills, with the ability to work across different cultures and social groups
Effective active listening skills
A client-focused approach, prioritizing their requirements and creating positive experiences
Adaptability to changing circumstances and the ability to work diligently when necessary
A positive outlook and the ability to work well under pressure
A bachelor's degree in IT/Computing or equivalent work experience

Job Responsibility

Lead in providing exceptional managed services to our clients
Proactively identify and resolve technical incidents and problems
Ensure clients meet all service level agreement (SLA) conditions
Identify root cause of critical incidents and implement solutions for problems identified
Manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues
Coach and mentor junior team members
Create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks
Provide inputs to automation teams to reduce manual efforts
Ensure clients' infrastructure is configured, installed, tested, and operational
Perform necessary checks and employ monitoring tools to respond to alerts in a timely manner

What we offer

Workplace embraces diversity and inclusion
A place where you can grow, belong and thrive
Part of a global company with experts in more than 50 countries
Access to a robust ecosystem of innovation centers as well as established and start-up partners

Fulltime

Paid Social Supervisor

This is a full-time for a Supervisor, Paid Social Media at BarkleyOKRP. In this ...

Location

United States , Kansas City

Salary:

70000.00 - 85000.00 USD / Year

BarkleyOKRP

Expiration Date

Until further notice

Requirements

Minimum of 3 years of Paid Social Media buying experience
Knowledge and prior use of Meta, Tiktok, Snapchat, Pinterest, and LinkedIn ad platforms
Strong organizational and mathematical skills
Ability to multi-task and deliver work on-time for set deadlines
Ability to establish good working relationships with media reps
Ability to work effectively with a variety of internal teams and business groups, including Creative, Account Management, Finance and Project Management
Ability to communicate effectively within a team environment, with outside media reps as well as with current clients
Must be prepared for a fast-paced environment and be comfortable making decisions

Job Responsibility

Responsible for campaign campaign development, stewardship, optimization, and reporting within various platforms, such as Facebook/Instagram, Pinterest, Twitter, Snapchat, etc.
Builds relationships and maintains ongoing communications with media representatives
Integral activation lead in key client communication
Present at all key client presentations and meetings
Designs optimal buys in terms of cost efficiency, forecasting, account segmentation, bid management, goal delivery and vendor agreements
Keeps a pulse on all media buys and is ultimately responsible for the post-buy results and ongoing reporting
Updates Supervisor on status of current accounts on an ongoing basis and elevates and issues in a timely manner
Responsible for overseeing all campaign tracking set-up and implementation before launch of a campaign, with support from Ad Operations
Oversees creation of all reporting dashboards and is integral in presentations to clients on an ongoing basis
Lead in collaboration with finance team members to resolve media billing issues

What we offer

multiple health insurance options
flexible PTO
life insurance
401K

Fulltime

Director, Diagnostics

This Diagnostic Lead role will implement Dx development GSK Development wide enc...

Location

United States; United Kingdom , Collegeville; Stevenage; Waltham; Upper Providence

Salary:

189750.00 - 316250.00 USD / Year

GSK

Expiration Date

Until further notice

Requirements

Ph.D. in Biological Sciences and 5 years of pharmaceutical and/or diagnostic industry experience or B.S or M.S. with 7 years of pharmaceutical and diagnostic industry experience
Experience in drug / diagnostic development especially late stage development, regulatory approval and life cycle management (eg follow on Dx)
Experience with technical platforms that include IHC, immunoassay, PCR, NGS and novel assay technologies (digital pathology, liquid biopsy, multiplex technologies)
Experience in IVD development including design history file evaluation, risk assessments and all related analytical and clinical validation requirements
Experience performing due diligence and audit of Dx developers
Experience with GCP/GCLP, CLIA, CAP, ISO15189 laboratory requirements
Experience with QSR regulations, GMP manufacturing, ISO13485, and FDA and EU medical device regulations
Experience with clinical trial design and execution (efficacy endpoints, biomarker testing), sample operations, data management and human biological specimen management)
Experience with MS Office products (Word, Excel, PowerPoint, SharePoint, Project) and remote meeting tools such as MS Teams

Job Responsibility

Manage the team of associate directors, diagnostics. Team manager to deliver on the vision of equipping GSK to be a leader in oncology through Dx development driving the portfolio value
Monitor and report projects progress, outcomes, KPIs eg delivery of Target Diagnostic Profile
Remove barriers to Dx strategy development and implementation, collaborating cross functionally with clinical operations, external engagement, procurement, etc…
Exhibits timely management and delivery of projects/work streams within agreed budget
Must be able to manage multiple projects and work streams across TAs and R&D, including assessment of workload and resourcing requirements to deliver the team’s objectives
Clearly and concisely report project progress and outcomes, coordinating with project management, finance and business operations
Ensure learnings and best practices are shared and adopted for effective delivery
Participate in the evaluation of advanced technologies for IVD and clinical biomarker development
Keep a pulse on team execution and cross-functional ways of working with clinical, regulatory, operations, policy, BD and business unit colleagues and key leadership within project teams
Provides frequent project status updates / reports related to Dx deliverables

What we offer

Annual bonus
Eligibility to participate in our share based long term incentive program
Health care and other insurance benefits (for employee and family)
Retirement benefits
Paid holidays
Vacation
Paid caregiver/parental and medical leave

Fulltime

New

Principal Process Manager - PULSE Operations

As a Principal Associate Process Manager, responsibilities will include document...

Location

United States , Houston

Salary:

98900.00 - 112900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent certification
At least 3 years of Process or Risk Management experience
At least 1 year of Continual Improvement experience

Job Responsibility

Support the development of processes to support privacy and security, privacy controls, and manage privacy scoping
Identify opportunities to streamline, automate and enhance our data management practices, processes and controls, and validations
Develop and maintain formal process documentation, including procedures and process flow diagrams
Work with team members to develop robust risk management processes
Analyze data and influence others to proactively identify data risks and trends
Consultation and representation of well managed processes, customer experience, and risk management for new intent
Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions
Collect data and information to provide transparency to senior leadership on the health of the process
Identify and implement process improvements
Track and resolve process breakdowns, issues and risk event

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Engineering Operations Manager II

At Optimizely, we're on a mission to help people unlock their digital potential....

Location

Bangladesh , Dhaka

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

Must have clear understanding of Scrum and Agile process
At least 2 years of related work experience but not more than 5 years
Certification from either Scrum Org or Scrum Alliance would be an added advantage
Best to have CSE background but not mandatory
Experience with JIRA, Git, Trello etc. is preferable
Good to have experience in project management areas
Basic knowledge about software development lifecycle
Ability to handle and prioritize multiple tasks while maintaining attention to detail
High tolerance and patience towards challenging circumstances
Capable of giving effective feedback by observing and understanding people's pulse

Job Responsibility

Ensure Agile / Scrum practices are maintained properly within the team level
Organize and facilitate day to day scrum/agile rituals like sprint planning, daily stand-up, reviews, retrospectives, demos and other Agile-related meetings as needed
Ensure the development team's practice the core agile principles of collaboration, prioritization, team accountability and visibility
Help team to focus on planning their development schedule considering risk, task dependencies, priorities, and major milestones implementing Scrum / Kanban / Scrumban practice
Implement agile project tracking tools to provide transparency on Product & Sprint Backlogs
Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal
Track and communicate team velocity, performance parameter and sprint/release progress
Recommend improvements and assist in changes to best practice
Facilitate discussion and conflict resolution
Fosters healthy dynamics between engineers within the team

Fulltime

Communications officer

This role will be a core part of UN Global Pulse’s Creative Communications & Des...

Location

Finland

Salary:

Not provided

Agrotec Spa

Expiration Date

February 01, 2026

Requirements

Support the implementation of innovative, audience-focused social and digital communications plans
Assist in the design of comprehensive, impact-driven social media campaigns
Manage and support social media content calendars and campaign planning
Monitor performance metrics and analyze engagement data
Provide communications support to UN Global Pulse portfolio projects and programmes
Collaborate closely with internal and external project teams
Support and contribute to mentoring, workshops and training activities
Support the development of editorial content
Coordinate editorial workflows and clearance processes
Assist and feed into in the development of targeted communications plans

Job Responsibility

Implement UN Global Pulse’s Social Media and Digital Strategy
Support Communication Efforts for UN Global Pulse’s Project Portfolio
Contribute to Editorial, Storytelling and Creative Production Processes
Support Engagement and Partnership Opportunities

!

Project Manager- Pulse Implementations

Capital One

Location:
United States , Houston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

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