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Project Management Professional

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Plusnet

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role offers an opportunity to be part of BT Group’s new in house agency initiative as we bring the development of BT Group’s brand creative work into the organisation. As we transition creative delivery in house, we’re building new processes, workflows and collaborative ways of working that will shape how campaigns and content are created and delivered going forward. As a Project Management Professional, you'll support the Project Manager to deliver creative projects. You’ll play an important role in helping the new in house model run efficiently, coordinating day to day activity, maintaining accurate project documentation, and keeping teams aligned as work moves from brief through to delivery.

Job Responsibility:

  • Support the Project Manager with day to day coordination of creative, digital, CRM and production workstreams
  • Maintain and update project documentation including timelines, RAID logs, status trackers and action logs
  • Ensure all project information, assets and approvals are stored correctly and follow agency standards
  • Prepare inputs for project status reports and operational updates
  • Coordinate team workflows by assisting with scheduling sessions, monitoring resource capacity, and tracking task progress
  • Ensure smooth workflow management by following agency processes and keeping all briefs and project information accurately logged
  • Support the Project Manager in embedding new tools, templates or ways of working
  • Support smooth delivery by coordinating external suppliers and freelancers, tracking production timelines, and completing initial quality checks on assets
  • Raise purchase orders, process invoices and update cost and expenditure trackers
  • Support monitoring of spend and flag unexpected costs or budget concerns
  • Ensure smooth workflow management by completing QA checks, coordinating approvals, and preparing assets for internal review and final delivery
  • Provide organised project support by keeping teams informed, preparing documentation, and ensuring the Project Manager has accurate, up‑to‑date information

Requirements:

  • Experience working in a project coordination or junior PM role within a creative, digital, marketing or similar environment
  • Demonstrated ability to organise work, manage documentation and support cross‑functional teams
  • Familiarity with creative or digital production processes (e.g. design, UX, CRM, content, video, social)
  • Experience with project management tools (e.g. Asana, Jira, Monday.com, Planner, Trello) and Microsoft Office

Nice to have:

  • Exposure to Agile or Waterfall delivery methods
  • Experience supporting website, digital content or other multichannel creative delivery
  • Basic understanding of budgeting, POs and invoice processes
What we offer:
  • Annual on target bonus 10% (based on both personal and company performance)
  • BT Pension scheme
  • minimum 5% employee contribution, BT contribution 10%
  • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours
  • 2 weeks carer’s leave
  • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • Life Assurance (4 x life cover pay)
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
  • 24/7 private virtual GP appointments for UK colleagues

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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