Project Management Lead

• Manages a large multi-faceted project/account/campaign or multiple projects at the same time
• owns project goals leveraging expertise to inspire a sense of shared purpose within the project team
• organizes new challenges and drives business results
• uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes
• drives end results of the project as a representative of the business
• works closely with the customer, sales team, engineering and manufacturing to define a project scope and objectives for project members
• prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports
• assesses project risk potentials and discovers potential problems before they occur
• applies a proactive approach in routinely tracking the project participant progress against project goals
• defines, teaches, and enforces the use of good project management practices
• identifies and amends the approach to the context and constraints of each project
• constantly improves their own and their teams' skills through lessons-learned reviews at project completion
• articulates problems, brings the right people together to solve problems and knows when the problem has been properly addressed and closed
• promotes partner involvement through effectively communicating project status upward and to the client
• applies lessons learned from recent projects to future projects
• communicates project milestones, status updates, as well as any existing or potential customer escalation issues
• proactively follows escalation and change control processes
• owns all management reports on a given engagement
• promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders
• appropriately assesses risk when business decisions are made with consideration for the firm's reputation and compliance with laws and policies

• 6-10 years of project management experience – preferably from a mortgage or financial services environment
• PMP certification strongly preferred, Six Sigma a plus
• ability to develop project plans, manage individual deadlines and goals
• knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
• ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
• manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
• manage client expectations, anticipates operational and tactical risks and tracks them
• clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
• proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
• stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars

Six Sigma certification

• Programs and services for physical and mental well-being including telehealth options, health advocates, confidential counseling
• empowerment to manage financial well-being and plan for the future