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This is a FlexSteel position and is located in Houston, TX. Provides technical advice to customers, regulatory agencies, and sales personnel responding to product related questions, issues and problems. Ensures successful completion of customer projects. May make technical presentations at sales meetings and customer locations. Acts as a liaison between sales personnel, clients and technical staff
Job Responsibility:
Educate prospective customers about the superior benefits of FlexSteel flexible steel pipe
Offer market comparisons of competitors to demonstrate the advantage of choosing FlexSteel
Provide intensive pre-sales technical consulting to Sales staff and prospective clients, participating in conference calls and possible site visits with account executives
Document all customer questions to ensure immediate follow-up on all outstanding issues
Consult with the account executive during the proposal process to ensure that all technical information and recommendations address customer requirements
Supporting Account Management, Marketing, and customers to ensure features are understood and how they might increase the value of new pipelines or rehabilitation applications
Perform pipeline engineering calculations to support current and potential customer projects
Project Manage development and qualification of solutions to support new market areas including fluid compatibility testing, new applications testing, and integrity management tools/programs
Provides product support to customers from sales inquiry through product installation and commissioning
Provides support as needed to customers and Field Services team to address unplanned installation and operating conditions
Ability to read, analyze, and interpret technical procedures, industry standards or governmental regulations
Prepare documents illustrating conformance of product to technical procedures, industry standards or governmental regulations
Provide timely and accurate feedback to the R&D teams relating to test requirements for product conformance to technical procedures, industry standards or government regulations
Active participation on industry standard committees
Attend and support trade shows, fellowships, conferences, exhibits, and seminars as requested
Writes consistent, clear documentation that presents complex information simply and accurately
Produces and/or approves technical manuals, procedural manuals, process specifications, brochures, etc. (hard copy and electronic) that conforms to company procedures and/or industry standards
Manages multiple projects simultaneously
Occasional travel to customers, suppliers, and field sites
Other responsibilities as determined by VP of Engineering or delegate
Requirements:
Bachelor’s Degree (B.S.) in Engineering or Science
Registration as a Professional Engineer highly desirable
Highly computer literate in Microsoft, graphical, and online products
Ability to operate within a multi-tasking dynamic team environment
Ability to effectively present information and communicate at all levels