Project Administrator, Office Angels

Office Angels

Location:
United Kingdom, Brentwood

Category:
Office Administration

Contract Type:
Employment contract

Salary:

28000.00 - 32000.00 GBP / Month

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Job Description:

An exciting company based in Brentwood is looking for a committed and dedicated Project Administrator to join their friendly team. As a Project Administrator, you will act as the first point of contact for all customer enquiries, complaints, and queries, booking in works and processing paperwork. Ideal candidates are enthusiastic about ensuring customers have a great experience and are eager to develop new skills.

Job Responsibility:

Providing customers with a friendly, helpful and positive experience
overseeing customer orders, ensuring orders are delivered within the agreed time frame, while always keeping customers informed
answering any queries that customers may have
coordinating delivery times
keeping customer details up to date on internal systems
escalating any complex issues to the Services Manager and assisting to resolve these
working as a team to find solutions to any challenges that rise
working cross-functionally with the warehouse and production teams
maintaining strong, long-lasting relationships

Requirements:

Previously worked in a customer focused role
patient and empathetic
calm and supportive employee who enjoys interacting with clients
remains calm in challenging situations
people focused
good knowledge of MS packages
proactive mindset
team player

What we offer:

Excellent career and development opportunities
free on-site parking
fantastic inhouse training
generous pension contribution
life insurance
discounts with various retailers
colleague discount on company products

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Project Administrator