Programs Ops Team Lead Job at Atlassian (Manila)

Hybrid Cloud Ops Program Manager

Provides support and/or lead teams through the Engineering development process a...

Location

United States , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
PMP/PMI certification preferred
Typically 4-6 years experience as Program Manager
Excellent written and verbal communication skills
mastery in English and local language
Using project planning tools and software packages to create, manage, and track project results
Strong analytical and problem solving skills
Demonstrated experience coordinating and directing matrixed teams and resources
Ability to create and manage program schedules, budgets, and resource allocation plans
Ability to effectively communicate program plans, proposals, and results, and negotiate options at management levels.

Job Responsibility

Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering
Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program
Coordinates activities of supporting project teams and internal and external development partners
tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule
Communicates program progress, escalations, and issue analysis to product stakeholders
collaborates with management and internal manufacturing and development partners to implement changes to product, process, or program plan to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
Leads and provides guidance and mentoring to less-experienced staff members.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Inclusive work environment.

Fulltime

Group S&OP Lead

As Group S&OP Lead, you will be the process owner and “chief architect” of S&OP ...

Location

France

Salary:

Not provided

Biscuit International UK

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Engineering or related field
supply chain certifications are a strong plus
10+ years of experience in S&OP, demand and/or supply planning, with at least 3 years in a multi-country coordination role
Strong background in supply chain management, ideally within FMCG or food manufacturing
Hands-on experience with Advanced Planning Systems (APS) and planning technologies, including tools implementation
Proven ability to lead S&OP transformations and change initiatives
Excellent analytical and project management skills
able to balance multiple stakeholders and priorities
Strong communication and influencing skills, with the ability to engage both executive leadership and operational teams
Data-driven mindset with a proven track record in improving forecast accuracy and capacity planning

Job Responsibility

Assess and benchmark current S&OP maturity across geographies
Develop and implement a strategic roadmap for S&OP improvement, aligned with organizational changes (ERP/IT upgrades, M&A …)
Design harmonized capacity planning methodologies to ensure consistent approaches across entities
Lead change management initiatives and project governance to secure adoption and long-term impact
Lead the cross-sell Group S&OP process, ensuring demand/supply balance and driving Executive S&OP decisions
Aggregate monthly demand forecasts and MRP at Group level, ensuring data consistency and supporting corrective actions
Coordinate with Procurement for budget and reforecast cycles
Anticipate and resolve capacity constraints, and when needed, allocate capacity across countries to maximize profitability
Support Long Range Planning by translating demand into a Group capacity strategy
Define and implement APS tools in alignment with Group strategy, ensuring upgrades and integration with existing systems

What we offer

Competitive compensation package: fixed salary + bonus, 13th month salary
RTT
2 days of remote work per week
Full coverage by the company of health insurance (mutuelle), supplementary pension plan (retraite complémentaire) and employee prevention plan (régime de prévoyance)
Meal vouchers (tickets restaurant)
Employee perks: gift vouchers, holiday vouchers, and biscuit boxes several times a year

Fulltime

Senior Sales Operations Lead, APAC

As the Senior Sales Operations Lead you will focus on accelerating our Homes sup...

Location

Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics)
At least 5 years of experience managing teams
Strong problem solving and analytical skills including designing, developing and evolving financial/business models.
Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
Strong proficiency with data modeling, extraction and business intelligence tools (e.g., Looker, Tableau, Excel, SQL)
Excellent verbal and written communications skills, including presentation skills to all levels within the organization
Experience interacting with senior stakeholders within the organization
Strong project management skills and drive for ownership and results
Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment
Develop and monitor metrics, dashboards and reporting tools to improve Field productivity and efficiency across the customer lifecycle.

Job Responsibility

Serve as the strategic partner to Regional Directors, translating business objectives into actionable regional strategies. Ensure alignment between leadership goals and local execution by leveraging the sales team to drive successful outcomes.
Be the voice of the region, articulating the nuanced needs of the diverse APAC markets and influencing x-functional stakeholders to help design and build those needs
Lead and develop a team of Sales Operations professionals
Define local go-to-market strategy and operating plan inclusive of segmentation, coverage, routes to market, roles, incentives, enablement growth drivers, and strategic initiative to fit your regions
Lead local programs and strategies to continuously drive our company objectives
Conduct and direct ad-hoc analyses to support business initiatives and leadership inquiries
Diagnose opportunities to strengthen Go-to-Market performance including through identifying levers to optimize resource allocation and/or design for your region
Partner with Supply, Global Markets, and Product Leadership to develop and execute on local strategies and pilots and help scale successful strategies globally
Lead the operating rhythm of your region, including weekly / monthly / quarterly business reviews, annual planning, local sales kickoffs etc.
Ensure effective delivery of Supply plan org objectives through x-functional partnership, oversight and support to course correct where required to land performance

Senior Manager - Operations

Instawork Robotics Labs is a new initiative within Instawork. We work with the w...

Location

India , Bengaluru

Salary:

Not provided

Instawork

Expiration Date

Until further notice

Requirements

15 years of operations experience (10 years acceptable for IIT/IIM grads with strong execution depth)
Experience running large, distributed, real-world operations in e-commerce, logistics, marketplaces, fast-scaling startups, field ops, or hardware-adjacent orgs
A highly analytical mindset
Extreme agility and resilience
Strong people leadership
Comfort working across cultures and time zones
Clear communication, zero ego

Job Responsibility

Own and execute end-to-end robotics data collection programs in the APAC region
Launching new data collection programs from zero
Setting up residential homes, offices, Airbnbs, and field locations from scratch
Designing workflows that work in the real world
Running multi-city, multi-country operations
Recruiting, onboarding, training, and managing large worker cohorts across APAC
Ensuring diversity, quality, speed, and safety at scale
Leading leaders
Managing Team Leads, Trainers, QA Leads, and Ops Managers running parallel programs
Holding the bar on output, quality, and velocity

What we offer

Zero legacy, full ownership
Direct exposure to global AI & robotics leaders
Build something that hasn’t been built before
High visibility with leadership
Learn faster than anywhere else

Fulltime

Software Ops - Strategy and Capability Enablement

Lead projects and provide strategic guidance for Software Supply Chain Operation...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Business Management, Engineering, or equivalent
Typically 10+ years experience in Business role maps de Supply Chain, fulfillment or /and Software Supply Chain Strategy
10+ years of experience and expertise in Program Management across multifunctional and cross-team projects
PMP/PMI certification preferred
Excellent written and verbal communication skills
mastery in English and local language

Job Responsibility

Manages and leads key programs involving multiple functions and program teams to drive the engineering development and implementation process for multiple products or service offerings for a Global Business Unit
Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the Global Business Unit
Manages activities of supporting program teams and internal and external development partners
ensures alignment with unit strategy and owns responsibility for overall program profit and loss management
Communicates program progress, escalations, and issue analysis to product stakeholders
collaborates with business unit management and internal manufacturing and development partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs
Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization
Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards
provides tangible feedback to improve overall program management quality and results for the organization
Leads and provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

LATAM Markets Ops Senior Program Lead

The Program Management Senior Lead is a strategic professional who closely follo...

Location

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience
Should demonstrate a commitment to quality and attention to detail
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem solving skills
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Identifies stakeholders and key organizations and build and manage relationships
Directs the creation of multiple programs of work and manage their alignment to business goals
Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
Leads the identification and drive resolution of issues, including those outside established programs of work
Works with stakeholders to ensure program scope definition meets business objectives
Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis

Fulltime

Sr. CMC Project Manager

We are seeking a Sr. CMC Project Manager to join the Technical Operations Progra...

Location

United States

Salary:

160000.00 - 175000.00 USD / Year

Apogee Therapeutics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in science
5+ years of experience in biotech or pharmaceutical industry
3+ years of biologics development and manufacturing experience required
2+ years of Technical Operations/CMC experience
Experience working with clinical stage candidates across all phases of Clinical Development (e.g., Ph 1 to Ph 3)
Good technical knowledge of CMC development (Upstream, Downstream, Analytical), Supply Chain, CMC Regulatory Affairs, Quality, GMP requirements
Extensive knowledge of Smartsheet and Microsoft Timeline a must
Highly organized with meticulous attention to detail
Ability to multi-task and keep pace with a fast-moving organization
Ability to participate in calls across multiple international time zones

Job Responsibility

Lead the documentation flow between Tech Ops and our partners (CDMOs, external vendors) and maintain project documentation on SharePoint
Maintain and communicate a current overview of Tech Ops documentation status and issues, including weekly dashboards to present to the upper management
Responsible for migration of relevant Tech Ops documentation into the Veeva Quality System
Work with various Tech Ops teams to identify resource constraints, risks, and conflicts that could impact the team’s bandwidth
Provide Project Management support for one or more CMC programs, including building and maintaining the CMC timelines by interfacing with our external partners and facilitating cross-functional collaboration with the Tech Ops
Collaborate closely with the cross-functional Program Management team to ensure integration of Tech Ops activities into overall program plans, monitor project deliverables and ensure tasks are on track
Responsible for purchase order initiation in NetSuite, review and approval of vendor accruals and invoices
Responsible for tracking all outsourced activities

What we offer

Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits
Three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave
Commitment to growing you professionally and providing access to resources to further your development
Apogee offers regular all team, in-person meetings to build relationships and problem solve

Fulltime

New

Customer Engineering and Support (CES) Operations Leader

We ensure cross-functional coordination and increase efficiency across Plaid to ...

Location

United States , San Francisco; New York

Salary:

121296.00 - 214800.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

8+ years in customer operations, support operations and/or product operations
Proven track record building or scaling operations/enablement teams that support technical, customer-facing functions (Support, Sales Engineering, Technical Account Management, Professional Services) with measurable impact on efficiency, quality, and customer outcomes
Strong program management skills: experienced in setting roadmaps, prioritizing across stakeholders, and driving complex cross-functional initiatives end-to-end
Experience owning or heavily influencing technical enablement, product roadmaps and sprint planning
Comfort working with data, tooling, and AI
Excellent communication, cross-functional and change management skills
able to context-switch between frontline detail and executive-level narrative and get buy-in across multiple stakeholders
A customer-first approach grounded in Plaid’s principles

Job Responsibility

Hire, lead, and develop a high-performing CES Ops team through clear vision, goals, operating cadence, and standards for excellence
Develop learning programs that keep this organization on the cutting edge of our field – from AI adoption, technical proficiency, industry knowledge and professional skill development
Own technical documentation and knowledge programs internally and externally using data from front-line teams, tickets and customer interactions to improve content and deflection
Align with GTM, Product and Product Marketing on product launch strategies, readiness criteria, enablement plans
Lead a “Voice of Customer” program using insights from all CES teams and customer feedback to drive technical improvements in our product areas and increase product adoption
Guide our CES Ops Engineering team to improve efficiency of the CES team using AI, closing workflow gaps, prioritizing tooling and self-service in partnership with CGX, Product Areas and others
Define and track core CES Ops metrics (e.g., time to technical proficiency, enablement quality, team confidence, adoption, support efficiency) with an operating cadence that drives continuous improvement
Own the project management (from vendor selection, compliance, project plan, rollout, adoption, measurement, etc.) of new tooling and experiments
Partner on org design and development for CES including role clarity, in-person connection, career paths, and talent programs that support a high-performing, inclusive, and scalable organization

Fulltime

Programs Ops Team Lead

Atlassian

Location:
Philippines , Manila

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 23, 2025

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