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The Programme Team Assistant for Public Sector Markets role is integral to supporting our public sector programme teams on all team support activities, administration tasks, logistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the internal programme teams they cover.
Job Responsibility:
Working Groups, Forums, Committees & Councils Management: Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, and follow-up
Point of Contact: Offer a point of contact for member and stakeholder inquiries and engagement with the Programme
Ad Hoc Admin Support: Provide administrative support to ensure effective and efficient working for the team
Ad Hoc Subject matter Support: Provide subject matter support (research, briefings, profiles. presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team
Ad Hoc Event Development Support: Provide event development support to assist in the planning and development and execution of events
Diary Management Support: Provide ad-hoc diary support for programmes as needed and agreed within the team
Travel support for programmes: Buying tickets, booking hotels and travel support around trade events, conferences, member meetings
Expenses Management: Work with accounts to manage credit card expenses
Member / Prospect Data Management: Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting
Stakeholder Data Management: Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc
Presentation Updates: Support on presentation development
Training Colleagues: Training programme team colleagues on what they do (new starters)
Requirements:
Excellent written and verbal communication skills
Strong organisational and time management skills
Attention to detail and a methodical approach to tasks
Ability to work collaboratively across departments
Proactive and self-motivated with the ability to manage competing priorities
Competence in using MS Office Suite and CRM platforms
Experience working in a fast-paced environment with multiple deadlines