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The Program Senior Group Manager manages multiple teams through other managers and directs the execution of functional strategy. The role involves planning, directing, and coordinating day-to-day activities of running a portfolio of programs, identifying stakeholders, managing relationships, ensuring program scope meets business objectives, and leading risk mitigation strategies. Excellent communication and leadership skills are required for cross-functional collaboration and negotiation.
Job Responsibility:
Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
manages a functional area by applying a broad and comprehensive understanding in multiple functional areas as well as underlying business principles
identifies stakeholders in key organizations and build and manage relationships with each stakeholder
directs the creation of multiple programs of work and manage their alignment to business goals
leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
leads the identification and drive resolution of issues, including those outside established programs of work
works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals
drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines
directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary
manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
15+ years of experience, including 8-10+ years' managerial experience
demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects
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