Program Manager, Citi

Citi

Location:
Canada, Mississauga

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is a mid to senior level program manager role that is expected to lead large complex initiatives while capable of providing hands-on assistance. You will be responsible for the definition, governance setup, and implementation of critical initiatives in support of Citi strategy. As part of the PMAE team, you will lead program management activities, mentor team members, and drive accountability to deliver results for stakeholders.

Job Responsibility:

Be the example of program management excellence by aligning your programs to the PM Practices
Establish and execute governance aligned to PM Taxonomy for your assigned work efforts
continually adapts governance based on evolving program requirements
Provide challenge to status’s reported to highlight risk
Maintain alignment to the approved engagement strategy
Manage resources within the program to ensure appropriate workload within the team
continually assesses the program’s resourcing strategy and escalates to the EL for enterprise or strategic resources when necessary
Provide the benefit of your experience and network to our clients and assigned initiatives and programs
Drive accountability and engagement by holding oneself and the team accountable for deliverables and performance of the program
Demonstrate advanced judgment and conduct in-depth quantitative or qualitative analysis to structure and solve problems and develop new, innovative solutions
Manage, mentor and coach team members to elicit their best performance while partnering with the Engagement Lead and people managers to build out skills and/or identify high performing individuals
Actively build and manage the PMAE relationship with the client
Works as a partner to build strong relationships with senior project and program stakeholders
Implement and leverage the enhanced PM practices to drive value to your clients and stakeholders, work as a partner and deliver results
Maintain 100% compliance
Proactively identify and act on opportunities to manage risk through streamlining, simplifying and eliminated redundancies
Act strategically by anticipating and designing changes to business systems, processes, templates, and tools in response to initiative/program needs
Employ excellent communication skills to negotiate and to articulate complex recommendations and build organizational competency in the use of updated methods and models
Set direction and tone of the work by driving the pace and providing clear effective communication
Capture and document lessons learned, sharing experiences across PMAE
Identify best practice work product examples and communicate same to the administrators of Sophy (PMAE best practice repository)
Increase the value proposition of PMAE engagements by providing domain expertise in program management while maintaining focus on the program benefit realization.

Requirements:

10+ years of experience managing complex programs and projects with internal and external resources following a structured methodology
Bachelor's Degree or equivalent work experience
Technical proficiencies in MS Project, Word, Excel, and PowerPoint required
Demonstrated ability to lead program managers on complex programs managing all activities in lifecycle associated with projects/programs that are long-term, cross lines of business, and high in risk, scope and complexity with a broad impact
Must be able to work at designated Citi location in 3 days / week
PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment.

Nice to have:

Professional experience in a large corporation, within the financial sector is a plus
Finance or accounting experience as a plus
Experience with enterprise program management tools.

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Manager