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Our client, a leading telecommunications company located in Stamford, CT, is seeking a Program Manager for a 12-month contract with high likelihood of extension. The Program Manager will work onsite 4 days per week with 1 flex day and will be responsible for building and driving a detailed end-to-end migration plan, aligning technical and operational workstreams, and ensuring governance controls are in place across multiple interdependent projects. This is a highly visible role supporting a major merger-related initiative focused on migrating legacy customers into the client’s core systems. This role will manage one or more highly complex, enterprise-wide IT programs consisting of multiple projects and workstreams. The Program Manager will define the program roadmap, establish delivery schedules, monitor progress from inception through delivery, and provide regular status updates to senior leadership. Success will require quickly understanding cross-functional dependencies across impacted teams, determining sequencing of work before, during, and after migration events, and driving execution through clear communication, RAID management, and stakeholder engagement. Additional responsibilities include maintaining project plans and status reporting, developing executive-ready PowerPoint materials, managing budgets, identifying and mitigating risks, and escalating issues as needed to keep the program on track.
Job Responsibility:
Building and driving a detailed end-to-end migration plan
Aligning technical and operational workstreams
Ensuring governance controls are in place across multiple interdependent projects
Managing one or more highly complex, enterprise-wide IT programs consisting of multiple projects and workstreams
Defining the program roadmap, establishing delivery schedules, monitoring progress from inception through delivery, and providing regular status updates to senior leadership
Quickly understanding cross-functional dependencies across impacted teams, determining sequencing of work before, during, and after migration events, and driving execution through clear communication, RAID management, and stakeholder engagement
Maintaining project plans and status reporting
Developing executive-ready PowerPoint materials
Managing budgets
Identifying and mitigating risks
Escalating issues as needed to keep the program on track
Requirements:
10+ years of Program and/or Project Management experience leading complex, enterprise-wide IT initiatives
Proven ability to manage programs consisting of multiple projects and cross-functional workstreams
Strong ability to create detailed technical and operational project plans with dependencies, with limited leadership oversight
Demonstrated experience identifying RAID items, maintaining RAID logs, and driving items to closure efficiently
Strong executive-level communication skills, particularly via email and PowerPoint, including delivering concise status updates and escalations
Experience defining program roadmaps, tracking success metrics, and reporting on delivery progress, risks, and issues
Ability to facilitate stakeholder engagement, align priorities across teams, and drive outcomes in a matrixed environment
Experience building and managing budgets
continuously identifying opportunities to improve cost, performance, and schedule
Advanced proficiency with project planning and documentation tools (MS Project, Excel, PowerPoint, Word
Visio a plus)
Nice to have:
Experience with billing technologies (ICOMS, CSG, Amdocs) and/or large-scale system migrations (planning, dependency mapping, cutover readiness, stabilization)
Telecom and/or cable industry experience
Experience supporting mergers, integrations, or enterprise transformation programs