Program Manager, Citi

Citi

Location:
United Kingdom, Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Manager role at Citi involves driving FX Operations transformation within the Markets Operations COO Organization. This position combines strategy, project management expertise, and analytical skills while managing high-level stakeholder relationships across a multi-year transformation roadmap. The job offers professional development opportunities, diverse challenges, and a range of employee benefits.

Job Responsibility:

Drive the strategy and book of work for FX Operations Target Operating Model Transformation
Take the lead on the generation of Senior Exec level communications/packs/presentations
Establish and oversee a process to assess end-to-end program plans
Provide guidance and set standards for project managers around development of plans, managing and reporting of risks and issues, project resource and financial management
Develop and maintain relationships with senior stakeholders
Manage the investment portfolio
Develop best practices and global consistency, simplifying & standardizing processes, controls and flows
Collaborate with chief of staff teams on headcount and budget processes and controls
Interface with risk and control functions to ensure change risk management is robust and facilitates reduction to the risk profile
Drive adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards.

Requirements:

Experience in delivering large scale transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization
Exceptional Program Management skills
Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP)
Strong track record and experience with stakeholder engagement with the ability to lead and drive working groups with senior stakeholders
Strong organization and multi-tasking skills
Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment
Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as Excel, PowerPoint, JIRA, Confluence and any other relevant tools
Excellent verbal, written, and presentation skills
A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels
Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources.

Additional Information:

Job Posted:
June 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Manager