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Program manager with at least 6 years of experience supporting learning & development programs, including hosting and managing live training events. The People Development team is seeking a detail-oriented Program Manager to support the delivery and continuous improvement of core skills development programs for technical and non-technical employees. You will drive program success through hands-on coordination, content development and strategic communications, helping employees build the skills needed to thrive.
Job Responsibility:
Support the management of learning programs aligned with business priorities
Translate complex concepts into accessible, learner-friendly formats through iterative feedback and review cycles with subject matter experts (SMEs)
Host live and virtual training sessions, creating an engaging and inclusive learning environment for participants
Support the creation and execution of engagement campaigns, partnering with internal communications teams to craft compelling messaging to promote program awareness and participation
Apply data-driven methods to assess program impact and suggest improvements
Work closely with cross-functional partners to ensure learning initiatives support organizational objectives
Keep thorough documentation and ensure all activities comply with policies and procedures
Partner with subject matter experts (SME) to create training content on various AI tools and concepts
Host virtual learning events, providing operational and troubleshooting support to 500+ learners at a time
Partner with internal communications teams to create and execute campaigns that promote program awareness and encourage employee participation
Analyze survey results to evaluate program effectiveness, and suggest and implement improvements
Requirements:
Bachelor’s degree required
Strong organizational skills and keen attention to detail
Experience hosting live and/or virtual training sessions
6+ years of experience in program management, learning & development, or a related field
Excellent communication and teamwork skills
Ability to work independently in a remote setting
Designing and developing training materials (presentations, job aids, activity guides, etc.)
Hosting live and/or virtual training sessions
Publishing engagement campaigns to drive learner enrollment
Nice to have:
Experience with AI and building new (0-1) programs is a plus
Experience creating training on AI or other technical topics
Experience building new (0-1) programs
What we offer:
medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program and other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
certification discounts and other perks to associations that include CompTIA and IIBA