Program Manager - Aftermarket Products & Services Job at Bombardier (Dorval)

Program Manager, Connected Aircraft Strategy

The Partnerships, Strategy & Connected Aircraft Program group seeks to further c...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Engineering degree with a minimum of 8 to 10 years of relevant work experience
Robust technical understanding of aircraft connectivity, avionics, cabin interiors, and various other aircraft systems
Deep understanding of the business aircraft aftermarket, including for example mods and upgrades, parts and services
Prior experience in program management, product strategy, or market analysis
Ability to manage initiatives of a technical, financial, marketing and general business nature
Strong presentation skills
Ability to influence and work with little formal authority
Acute critical and strategic thinking, and a taste for in-depth analysis
Entrepreneurial spirit that constantly challenges the status quo
Dedication to 100% quality

Job Responsibility

Investigate new technologies with potential application to business aircraft in the aftermarket, with a focus on Connected Aircraft services, IoT, predictive maintenance, data products, and AI-enabled solutions
Define and implement product improvements to various aircraft systems
Provide deep technical insight on Bombardier and competitor products and services
Become the reference for key aircraft systems and capabilities, and associated emerging technologies
Own and lead initiatives in which you will program manage from start to finish the development of new products and services, in collaboration with Engineering, Procurement, Sales, Marketing, Operations
Develop and implement company-wide go-to-market plans that maximize market impact
Work with various Engineering specialties, industrial designers and key partners to develop and implement product technology roadmaps
Support negotiations with Suppliers to secure the right conditions to develop the initiatives you own
Organize and support customer feedback activities through focus groups, trade-shows, surveys, etc
Support sales activities through deep technical product knowledge

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Technical Services Engineer, Aftermarket Sales

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of a...

Location

United Kingdom , Westerham

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Minimum of 8 years previous experience with complex avionics and interior modifications and/or products
Thorough knowledge of IT interfaces with aircraft
Minimum of 5 years previous experience working in a customer service-oriented environment
Minimum of 5 years maintenance or avionics modification experience on Bombardier manufactured aircraft
2+ years product development experience
Bachelor’s degree in aviation, or related field, or equivalent work experience (5+ years Business Aviation on-aircraft work experience)
Planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting
Skilled in researching methods for obtaining technical information and marketing analysis
Sound working knowledge of Service Bulletins and other technical documents, and a thorough knowledge of aircraft maintenance and modification programs
Computer skills necessary to learn and/or operate MS Office, Outlook, and other web-based applications and operations specific software

Job Responsibility

Adhere to Bombardier General Work Rules, Code of Ethics, Compliance, and general workplace practices
Manage the implementation of major projects through the product development process from concept to launch
Collaborate with Vendors, Aftermarket Sales team, Engineering, and other Product Administrators to establish pricing and downtime for modification project quotations
Assist in defining, implementing and continuous improvement of the product development processes for Avionics, Interior, and Airframe modifications on all Bombardier aircraft models
Review products with multiple modifications for pricing trends
Research new products/concepts to continuously improve our product portfolio and adhere to our roadmap
Work with vendors to improve relationships and product partnerships
Monitor product sales data
Ensure products are consistently created and maintained in accordance with policies and procedures

Program Manager, Connected Aircraft Strategy

The Partnerships, Strategy & Connected Aircraft Program group seeks to further c...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Engineering degree with a minimum of 8 to 10 years of relevant work experience
Robust technical understanding of aircraft connectivity, avionics, cabin interiors, and various other aircraft systems
Deep understanding of the business aircraft aftermarket, including mods and upgrades, parts and services
Prior experience in program management, product strategy, or market analysis
Ability to manage initiatives of a technical, financial, marketing and general business nature
Strong presentation skills
Ability to influence and work with little formal authority
Acute critical and strategic thinking, and a taste for in-depth analysis
Entrepreneurial spirit that constantly challenges the status quo
Dedication to 100% quality

Job Responsibility

Investigate new technologies with potential application to business aircraft in the aftermarket, with a focus on Connected Aircraft services, IoT, predictive maintenance, data products, and AI-enabled solutions
Define and implement product improvements to various aircraft systems
Provide deep technical insight on Bombardier and competitor products and services
Become the reference for key aircraft systems and capabilities, and associated emerging technologies
Own and lead initiatives in which you will program manage from start to finish the development of new products and services, in collaboration with Engineering, Procurement, Sales, Marketing, Operations
Develop and implement company-wide go-to-market plans that maximize market impact
Work with various Engineering specialties, industrial designers and key partners to develop and implement product technology roadmaps
Support negotiations with Suppliers to secure the right conditions to develop the initiatives you own
Organize and support customer feedback activities through focus groups, trade-shows, surveys, etc
Support sales activities through deep technical product knowledge

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Subaru Express Service Plus Specialist

Successful Assessment, Installation and Sustainment consultations of the Advance...

Location

United States , Philadelphia

Salary:

Not provided

Chat3D

Expiration Date

Until further notice

Requirements

Proficiency with Microsoft Word, PowerPoint, Internet Explorer, and Excel
Ability to leverage relationships to identify and sell the business case for change
Analyzing data from dealer financials and operational assessments to establish improvement action plans
Implementation of service advisor selling systems and overall process improvement solutions at the aftermarket or retail level
Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
Demonstrated proficiency with PC applications in a Windows environment
Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales
Ability to influence the sales personnel and technicians in the training processes and monitoring the results
Highly motivated
Self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision

Job Responsibility

Successful Assessment, Installation and Sustainment consultations of the Advanced Express Service Plus Program as outlined in the MSX Express Service program
Dealership staff training as outlined in the MSX Express Service program documentation
Dealership In Person follow-up support
Timely and comprehensive completion of Contact Reporting
Implement best practice processes within the Express Service and Express Service Plus operation ( Customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc.)
OEM National and Regional personnel contact- Consistent OEM Communication with Dealer Milestones
Timely completion and submission of field detail reports including communication log
Weekly Expense reports submission
Ability to leverage relationships to identify and sell the business case for change
Analyzing data from dealer financials and operational assessments to establish improvement action plans

New

Fleet Program Management Analyst

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Master’s degree in Business Administration
Minimum of ten (10) years’ experience in programs, and/or project management related activities
Previous experience in the aviation industry
Good understanding of finance with relevant experience
Strong leadership skills in the management and direction of multi-disciplinary teams
Great planning and organizational skills
Proactive, results-oriented and customer focused
Proficient in the use of software such as Word, Excel, and PowerPoint
Able to manage time and prioritize tasks effectively while working toward aggressive deadlines
Strong conflict management and negotiation skills

Job Responsibility

Act as the primary point of contact and manage relationships between Bombardier Aviation and fleet customers and other Bombardier departments
Identify strategic and systematic issues or risks that have a financial, operational, contractual, or customer satisfaction impact
Ensure that our customer’s technical, operational, and business issues are effectively addressed, and the highest level of Customer Satisfaction is maintained
Resolve operational and contractual issues between the customer and Bombardier
Manage cross functional teams to get their inputs, buy-in, and way forward on customer concerns and initiatives
Provide leadership in the field of program and operations management
Lead and manage aftermarket initiatives impacting fleet customers
Prepare presentations and financial analysis and/or business cases
Analyze data, develop reports and provide recommendations
Lead and participate in customer meetings and program reviews

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Aftermarket Field Sales Representative

The Aftermarket Field Sales Representative role is a high-impact position within...

Location

Canada , Mississauga

Salary:

Not provided

Randstad

Expiration Date

February 19, 2026

Requirements

A minimum of 3 years of sales experience is preferred, ideally within an industrial market segment (e.g., selling products or services into warehousing, logistics, or manufacturing)
Background or demonstrable understanding of the industrial marketplace, including customers who utilize industrial vehicles/lift trucks or require material racking solutions
Must possess a valid driver's license (DL) and be able to successfully complete a mandatory criminal reference check
Exceptional communication, presentation, and negotiation skills
Demonstrated ability to work independently, manage a territory, and prioritize with a strong sense of urgency

Job Responsibility

Sales Execution: Manage the entire sales cycle, from generating leads through cold outreach to identifying client needs, presenting solutions, negotiating contracts, and closing deals
Territory & Account Management: Cultivate new service and parts business opportunities, inherit an existing book of business, and proactively grow the account base within the designated territory
Lead Generation: Maintain a consistent pipeline
Client Engagement: Build and maintain secure, long-term relationships with key decision-makers, including operations managers, warehouse/floor-level supervisors, and company owners
Strategic Growth: Continually seek new and innovative ways to identify opportunities, maximize revenue from existing customers, and cross-sell other material handling equipment, programs, and services
Administration: Maintain accurate, up-to-date records of all customer interactions and sales activities using company CRM/business systems
Market Insight: Provide ongoing market intelligence regarding competitor activities and industry trends to management

What we offer

Compensation: Strong base salary
Earnings Potential: Uncapped commission
Transportation: A monthly car/mileage allowance
Benefits & Pension: Comprehensive benefits (medical, dental, vision, life, and disability insurance) are fully covered by the employer. Enrollment in a pension plan begins after the first year of employment
Time Off: Three (3) weeks of paid vacation to start
Equipment: Company-provided laptop and mobile phone
Career Growth: Significant opportunities for ongoing professional development, training, and internal advancement within a market leader

Fulltime

!

Aftermarket field sales representative

The Aftermarket Field Sales Representative role is a high-impact position within...

Location

Canada , Concord; Sudbury

Salary:

Not provided

Randstad

Expiration Date

February 19, 2026

Requirements

A minimum of 3 years of sales experience is preferred, ideally within an industrial market segment (e.g., selling products or services into warehousing, logistics, or manufacturing)
Background or demonstrable understanding of the industrial marketplace, including customers who utilize industrial vehicles/lift trucks or require material racking solutions
Must possess a valid driver's license (DL) and be able to successfully complete a mandatory criminal reference check
Exceptional communication, presentation, and negotiation skills
Demonstrated ability to work independently, manage a territory, and prioritize with a strong sense of urgency

Job Responsibility

Sales Execution: Manage the entire sales cycle, from generating leads through cold outreach to identifying client needs, presenting solutions, negotiating contracts, and closing deals
Territory & Account Management: Cultivate new service and parts business opportunities, inherit an existing book of business, and proactively grow the account base within the designated territory
Lead Generation: Maintain a consistent pipeline
Client Engagement: Build and maintain secure, long-term relationships with key decision-makers, including operations managers, warehouse/floor-level supervisors, and company owners
Strategic Growth: Continually seek new and innovative ways to identify opportunities, maximize revenue from existing customers, and cross-sell other material handling equipment, programs, and services
Administration: Maintain accurate, up-to-date records of all customer interactions and sales activities using company CRM/business systems
Market Insight: Provide ongoing market intelligence regarding competitor activities and industry trends to management

What we offer

Compensation: Strong base salary
Earnings Potential: Uncapped commission
Transportation: A monthly car/mileage allowance
Benefits & Pension: Comprehensive benefits (medical, dental, vision, life, and disability insurance) are fully covered by the employer
Enrollment in a pension plan begins after the first year of employment
Time Off: Three (3) weeks of paid vacation to start
Equipment: Company-provided laptop and mobile phone
Career Growth: Significant opportunities for ongoing professional development, training, and internal advancement within a market leader

Fulltime

!

Analyst, Strategy & Market Analysis

Join Bombardier as an Analyst, Strategy & Market Analysis, where you will levera...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

University degree in relevant field (Economics, Marketing, Business, or others)
Master’s degree preferred
+6 years of relevant experience, ideally in market analysis, strategy, and/or business development
Strong business knowledge related to the aerospace industry or related fields
Strong analytical and problem-solving skills to interpret market data and make informed decisions
Solid modelling and statistical analysis skills with a creative flair
Ability to work independently & under pressure, demonstrating initiative and flexibility through effective and innovative leadership ability
Rigorous, persistent, innovative, detail oriented and like working with people
A proven storyteller with excellent verbal and writing skills
Excellent organizational, prioritization, communication, and time management skills

Job Responsibility

Strategic projects to grow Bombardier's offering including: Planning, coordinating, and preparing strategic presentations, as well as delivering them on behalf of senior executives
Conducting comparative analyses between our competitors’ capabilities and our capabilities
Developing an overall product and service portfolio for all Bombardier Business Aircraft aftermarket activities
Participating in the forecasting of different segments of the business by building a numerical model
Lead the development and the execution of marketing research projects including competitive analysis, market sizing, and market forecasts driving strategic decisions and innovation
Diving deep into external/internal data and business jet market trends to provide comprehensive market analysis & actionable insights to senior leadership
Developing advanced models that accurately forecast industry trends, predict aircraft deliveries and orders, monitor movement in the market for used aircraft, and others
Provide strategic data analysis and recommendations for market, customer and competitor analysis for decision-making support and to drive strategic objectives for various business units
Prepare detailed reports about market conditions and present findings to support business decisions
Support Bombardier’s strategic & product planning processes by providing regular updates and insights to assist in governance process

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Program Manager - Aftermarket Products & Services

Bombardier

Location:
Canada , Dorval

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 27, 2025

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