Program Management Sr Analyst, Citi

Citi

Location:
India, Bengaluru

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders
Finalizes the project plan with stakeholders and track closely for successful project delivery
Implements advanced strategies for gathering, reviewing and analyzing data requirements
Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals
Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations
Prioritizes requirements and create conceptual prototypes and mock-ups
Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects
Masters strategic business process modeling, traceability and quality management techniques
Applies best practices for effective communication and problem-solving
Successfully compete for the most sought-after business analyst jobs
Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects
Collaborates with Technology on any project delays, risk assessment and risk mitigation plans
Performs project Status reporting to Project Stakeholders, Product and Operations Partners
Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews
Understand the bank environment and compliance and regulatory requirements
Work with regional and global team and implement the best standards across teams
Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Master's Degree & Certification Course - Project Management Discipline
10 + years of experience in driving Finance Management, Project management, governance, controls functions
Effective oral & written communication skills required
Resilient Drive to work and manage project timelines
Advanced Knowledge of MS Excel, PowerPoint, SharePoint
Working Knowledge of JIRA, Agile Methodologies would be required
Prior financial analysis and management reporting background
Understanding of Financial/Banking Industry is mandatory
Seasoned Banking Professional
Ability to manage a team is an added requisite

Nice to have:

Team player with a strong sense of competing priorities & interests of various stakeholders
Excellent communication skills for upstream and downstream teams with critical information
Willingness to travel, as required
Experience in establishing, executing, and building governance and controls in banking space
Robust Stakeholder management and Partner Engagement skills across markets
Strategic thinker & Implementer through innovation
Strong partnering and negotiating abilities with experience in dealing with senior management
Resilient & resourceful problem solver who can manage issues including project related defects

What we offer:

Diverse team spread across the region
Exposure to Regional /Global Finance Owners/ stakeholders
Equal opportunity employer

Additional Information:

Job Posted:
August 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Sr Analyst