Program Management Senior Analyst, Citi

Citi

Location:
India, Chennai

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly experienced and Program Management Support Specialist to join our dynamic team within the banking and financial services industry. The ideal candidate will possess a strong background in Program coordination and basic Scrum management principles, coupled with extensive experience in the financial sector. This role requires a professional with a proven ability to support Program managers and teams, ensuring efficient project delivery and successful outcomes.

Job Responsibility:

Assist Program Managers in developing and maintaining comprehensive project plans including scope, objectives, schedules, and resource allocation
Facilitate project communication and collaboration among team members, stakeholders, and external vendors
Coordinate and schedule meetings, prepare agendas, and distribute meeting minutes
Track Use Case progress, monitor deadlines, and identify potential risks or obstacles
Maintain accurate Intake documentation including reports, statuses and appropriate approvals from stakeholders
Utilize project management tools, particularly JIRA, to manage tasks, track progress, and generate reports
Contribute to implementation and adherence of Program management methodologies including Agile and Waterfall
Assist in preparing presentations and status updates for stakeholders
Support quality assurance processes and continuous improvement initiatives within projects
Ensure compliance with banking policies and procedures for project delivery

Requirements:

Bachelor's degree
Minimum of 10 years of overall professional experience with significant portion in Program coordination, project management support, or similar role
Extensive experience (10+ years) working within banking or financial services industry
Certified ScrumMaster (CSM) preferred
Certified Scrum Product Owner (CSPO) preferred
JIRA & Confluence certification or demonstrated advanced proficiency
Strong understanding of basic Project or Program management principles and methodologies
Excellent organizational, planning, and time management skills
Exceptional communication (written and verbal), interpersonal, and facilitation skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Ability to work independently and collaboratively in fast-paced, dynamic environment
Problem-solving and critical thinking abilities
High degree of business acumen within financial services sector

Nice to have:

Experience with other project management tools (e.g., Microsoft Project, Confluence)
Knowledge of risk management principles in financial context
Familiarity with regulatory compliance in banking and financial services

Additional Information:

Job Posted:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Management Senior Analyst