Program Management Lead, Citi

Citi

Location:
India, Mumbai ▼
Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
Oversees program plans meet business needs as described in the program initiation documents
Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones
Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives
Ensures all areas of the program are appropriately staffed
Monitors program commitment from those assigning resources
Escalates program risks to the Program Director, or Program Sponsor, when appropriate
Creates the program risk management plan
Works with procurement team to create, administer, track, and eventually close program contracts
Makes recommendations for training and development needs for assigned personnel
Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions
Directs area supported through responsibility for delivery of end results and shared responsibility for budget management
accountable for resource planning
Ensures essential procedures are followed and contributes to defining standards
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6-10 years of experience
Negotiate skills with external parties
Required Licensing/Registration: Series 6
Bachelor’s/University degree or equivalent experience, potentially Masters degree
Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function
Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information
Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
Be involved with the implementation of standards and procedures that conform to enterprise requirements and result in effective management of the third party risk
Business and Process analysis skills for Process analysis, mapping and documentation
Liaison between Business and Technology for process requirements gathering and UAT testing
Provide support for Issue and CAP management and ensure timely escalation

Additional Information:

Job Posted:
September 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Lead