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The Program Management Jr Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Job Responsibility:
Supports planning, directing and coordination of day-to-day activities related to Third-Party Program Execution, On-going monitoring Activities
Gathers program data needed to complete program plans and help create them
Collects program performance data
Tracks program issues and resolutions
Creates and documents the program Work Breakdown Structure
Updates program artifacts with approved changes
Gathers data to create program schedule management plan
Maintains program documents, including the program charter, communication plan and risk management plan
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Provides governance and oversight may include (not limited to) technology operational risk, risk for example
Ensures that all product, operational, fiduciary, regulatory and payment system risks are actively identified, monitored, and adequately controlled
Identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency
Integrates other control functions to ensure all risks are fully scrutinized
Identifies risks that cross the businesses and organizing cross-functional solutions
Tracks and resolves on all risk issues - Process Management - Ad Hoc reporting
Requirements:
Previous program management experience preferred
Bachelor’s/University degree or equivalent experience
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