Program Management Analyst, Citi

Citi

Location:
India, Chennai

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Program Management Analyst will be responsible for executing day-to-day activities in support of Citi's Third-Party Management Program, including the implementation of key, standardized processes related to compliance with Citi's policies and standards; guiding internal stakeholders; Strong communication and diplomacy skills is required. Takes overall responsibility for volume, quality, timeliness of end results; Provide guidance to internal stakeholders; monitoring the timely and effective completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics.

Job Responsibility:

Execute day-to-day activities in support of Citi's Third-Party Management Program
Implement key, standardized processes related to compliance with Citi's policies and standards
Guide internal stakeholders
Take overall responsibility for volume, quality, timeliness of end results
Monitor timely and effective completion of activities related to Third Party lifecycle
Ensure data accuracy for reporting of third-party related metrics
Look for ways to improve current process and share best practices
Participate in team meetings to analyze documentation and processes
Assist management group in gathering data and information
Provide process guidance and support to Third Party Officers and Business Activity Owners
Facilitate and coordinate with various Policy Owners
Provide guidance to junior TPU analysts
Act as Level 2 Reviewer in the team
Verify third parties' policies and procedures compliance
Identify opportunities for better control and productivity enhancement
Analyze data and forecast trends
Work with Operations standards team to identify process gaps
Provide data to management team for Internal and external Auditors
Initiate process changes

Requirements:

Minimum 8+ years of working experience in financial services / Banking industry
Preferred 3+ years of direct, relevant experience in third-party risk management or operational risk management or Audit related work
Knowledge of third-party management risk and control methodologies and best practices
Team management skills preferred
Supply chain management experience preferred
Bachelor's degree required
Master's Degree preferred
Professional Qualifications including CA/ICWA/ACS etc

Nice to have:

Master's Degree
Professional Qualifications including CA/ICWA/ACS etc
Supply chain management experience
Team management skills

Additional Information:

Job Posted:
October 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Program Management Analyst