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The Program Management Advisory and Execution (PMAE) team supports all business units across Citi to plan, execute, and govern complex cross-functional programs and initiatives.
Job Responsibility:
Support and participate in complex initiatives and all activities in a project/program life cycle such as initiation, planning, executing, controlling, and closing associated with projects/programs
Own and execute core PM processes
drive individual workstreams
continually improve the process and educate PM team and stakeholders on process requirements and enhancements
Drive program risk/assumptions/issues/dependency + change management
maintain program level risk/issue log
ensure timely issue identification, escalation of risks, and actionable remediation solutions
proactively review plan content and changes to aid in identification, impact analysis and mitigation of risks and issues
Lead the execution of defined PM processes for program/project
Support dependency identification and management
Develop progress dashboards at executive level based on analysis of plans and risk
Actively maintain project/program plans and drive successful completion of project tasks and/or milestones
Manage critical program documentation including governance charts, charters, RACI charts, communication plans, and metrics
Leverage Citi PM tools to support effective program delivery
educate PM teams and stakeholders on use of PM tools
Ensure compliance with Citi's project policies and standards and maintain compliance repositories
Support, challenge and drive program-level progress and status reporting process
Own and create reporting cadence to align with management reporting and meeting deliverables
Review status reports submitted for relevancy, correctness, and provide challenge to content with the submitter to enable quality reporting
Analyze documentation, data and metrics provided to identify risk, performance and quality issues and significant variances and trends and develop reports for senior management
Generate metrics as needed (e.g., plans and reporting) to demonstrate progress against objectives
Assist in the documentation of meetings and in the tracking and timely resolution of outcomes and follow-up actions
Drive accountability and engagement
Provide transparency by interfacing with Org PMO, Citi Program Management Council, Internal Audit, Consultants, and other groups outside of PMAE for the gathering and sharing of information
Maintain alignment to the approved engagement strategy
Execute active risk management with complete impact assessments and actionable mitigation plans
Forecast and make risk actionable for our stakeholders
Own data quality and ensures output is in alignment with controls environment
Escalate appropriately, completely and with solution options
Maintain compliance with PM procedures
Proactively and appropriately offer 3rd party objectivity and challenge to plans, strategy, timelines, and risk
Effectively prioritize as needed while handling multiple time sensitive projects in a fast-paced environment
Requirements:
2+ years of experience in supporting initiatives, programs and/or projects
Bachelor's Degree or equivalent work experience
Technical proficiencies in MS office (Excel, PowerPoint, Word, Outlook)
Must be able to work at designated Citi location in 3 days / week
Demonstrated strong organizational, time management and process management skills necessary to maintain high volume workload
Nice to have:
Professional experience in a large corporation, within the financial sector
Finance or accounting experience
Experience with enterprise program management tools
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