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The Program Management Advisory and Execution (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. PMAE is an organization consisting of over 70 project management professionals with diverse backgrounds. You would be expected to lead cross-functional projects or programs with broad impact and embody Program Management excellence while working with senior stakeholders and executive leadership.
Job Responsibility:
Ensure the consistent quality of deliverables for assigned programs & projects to include providing quality control process for workstreams within your project or program
Ensure the quality of results support the broader initiative
Anticipate problems and proactively identify solutions that address root causes
Effectively guide, influence and direct individuals who are responsible for separate work efforts to achieve common goals, whether leading direct reports or accomplishing tasks through influence (matrix management)
Lead within a complex/global matrix environment
Define program requirements independently and execute
Influence team as well as stakeholders in decisions that result in material improvements observed by others
Collaborate and consult with executive leadership, stakeholders, project leads, executive leadership, sponsors, and business partners to clarify and define project requirements
Provide independent 3rd party challenge for program deliverables, plans and other requirements
Demonstrate a command of a subject area with an eagerness to share knowledge with others
Solve complex problems and turn incomplete, conflicting, or ambiguous inputs into tactical action plans or solutions
Embody strong team leadership and project management skills
Mobilize a diverse set of stakeholder teams towards a common goal
Act as a change catalyst by identifying and helping others see where new ideas can benefit program objectives
Drive the pace of work for self and other project resources while independently managing the program holistically
Make decisions in end-to-end project management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes, procedures, and performance metrics
Define and provide clarity for program objectives and plans
Develop structure & controls around program delivery to ensure successful completion, mitigate ambiguity, and enable effective decision making
Establish relationships with all stakeholders to help define the initial scope, timeline, resource needs, and costs (if any) of the projects/program
Work with management or project organization
Engage key stakeholders early and often
Actively look for opportunities to improve collaboration
Communicate effectively to distill complex thoughts and strategies into simple, actionable recommendations.
Requirements:
5+ years of experience managing complex projects and programs following a structured methodology
Bachelor's Degree or equivalent work experience
Technical proficiencies in MS Project, Word, Excel, and PowerPoint required
Demonstrated ability to independently lead complex projects/programs within broader program/initiatives managing all activities in lifecycle associated with projects/programs that are long-term, line of business wide, and medium to high risk, scope and complexity with a broad impact
Must be able to work at designated Citi location in 3 days / week
PMP or PRINCE2 certification or the ability to obtain certification within 1 year of employment.
Nice to have:
Professional experience in a large corporation within the financial sector
Finance or accounting experience
Experience with enterprise program management tools.
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