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This position is responsible for performing professional software engineering, modification, evaluation and Software simulation testing in support of the Company’s complex semiconductor capital equipment and systems, and their software control systems.
Job Responsibility:
A technical expert on Lam’s Etch software – provide technical expertise on performing professional software engineering, modification, evaluation and Software simulation testing in support of the Company’s complex semiconductor capital equipment and systems, and their software control systems
Partner the account team to present to customers the problem statement, identified root causes (complete with data analysis) and getting buy-in on proposed solutions
Direct and manage software changes and modifications, drive correct action and push out preventive measures
Effectively utilize Lam’s IMS to resolve escalations and actively share knowledge with Lam’s worldwide technical community
Is a mentor to local account engineers
provide SW training to Account team Engineers and Customers’ personnel
Represent the company to the customers and utilizing knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
Develop good customer relations during performing professional software engineering, modification and evaluation
Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
Ensure safe working condition at work site
Any other duties as assigned by the Immediate Supervisor
Requirements:
Bachelor's degree with a minimum of 3+ years of related experience
Able to work in a air-conditioned clean room
Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
Able to perform shift and standby duties
Good communication and interpersonal relations skill