This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Product Sales Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family.
Job Responsibility:
Support the sales team to sell products to the existing base through portfolio analysis of existing insurance and investment holdings, needs analysis, and customer risk profile
disseminate information on industry, financial markets and competition products and analyze the same for a meaningful sales engagement
drawing up the training roadmap for the individual relationship manager and ensuring successful completion of training certification on regulatory and knowledge, attitude, skills and habits
ensuring the customer engagement by organizing meets and speaking about product offering to build awareness in those meets
joint sales drills with relationship managers to facilitate customers buy the right product
build the knowledge level of Branch Managers
be the compliance gatekeeper in the region/branch for adherence to regulatory guidelines
be extremely vigilant for potential sales complaints, free look cancellations, surrender ratios, lapse rates and sales complaints
highlight potential financial, regulatory and credit risk to the franchise
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
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