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This is an exciting opportunity to join musicMagpie as a Product Owner, playing a key role in modernising our warehouse applications and driving measurable operational efficiencies. The role will focus on improving systems that support our end-to-end order fulfilment processes, spanning both inbound and outbound journeys. At musicMagpie, customers trade in their used technology and send their devices to us. These products move through refurbishment, grading, and stock preparation before being made available for resale across our platforms. Once purchased, items are shipped to customers, giving products a new lease of life while supporting a more circular economy.
Job Responsibility:
Play a key role in modernising our warehouse applications and driving measurable operational efficiencies
Focus on improving systems that support our end-to-end order fulfilment processes, spanning both inbound and outbound journeys
Work closely with Operations to map and analyse processes, uncover pain points, and translate insights into clear, prioritised problem statements
Collaborate with Product and Technology teams to shape system‑agnostic solutions
Manage and prioritise the backlog
Act as the voice of the customer
Guide user story development, sprint planning, and roadmap upkeep
Lead sprint reviews
Analyse feedback and operational metrics to identify product needs
Work with developers to refine acceptance criteria, test cases, and definitions of done
Requirements:
Ability to understand complex business problems and identify and interpret business needs
Experience working in an operational environment, ideally within warehousing and advanced warehouse management systems
Advanced knowledge of agile development methodologies
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
Demonstrated ability to communicate complex technical information in a concise, simple manner for stakeholder understanding
Strong problem solving and analytical skills
Knowledge of agile planning tools (e.g. JIRA, DevOps) preferred
Relevant experience expert in a product owner role preferred