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Product Owner

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NTT DATA

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Location:
Romania , Cluj

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Product Owner will play a crucial role in a European Commission initiative aimed at modernizing customs processes. This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.

Job Responsibility:

  • Act as the primary interface between business stakeholders, service owners, architects, and technical teams to translate service needs into clear, actionable requirements
  • Define and prioritize features, user stories, and service improvements based on business value, risk, compliance, and operational impact
  • Ensure that infrastructure products and services support agreed service levels (SLAs, OLAs) and continual service improvement (CSI) objectives
  • Collaborate closely with Service Management, Operations, Security, and Architecture teams to ensure solutions are fit-for-purpose, scalable, and supportable
  • Support ITIL processes by ensuring requirements consider availability, capacity, continuity, security, and lifecycle management
  • Participate in planning, reviews, and retrospectives, ensuring transparency on scope, priorities, dependencies, and delivery progress
  • Validate delivered solutions against acceptance criteria and business expectations, ensuring readiness for operational handover
  • Maintain documentation such as service descriptions, backlog items, roadmaps, and release notes

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum 5-7 years of experience as a Product Owner, Service Owner, or similar role in IT infrastructure or enterprise IT environments
  • Strong understanding of ITIL principles and processes, with practical experience applying them in real-world projects
  • Solid knowledge of IT infrastructure domains such as cloud platforms, data centers, networks, operating systems, middleware, or workplace services
  • Ability to balance strategic objectives with operational realities in a service-oriented environment
  • Experience working in Agile or hybrid (Agile/ITIL) delivery models
  • Excellent stakeholder management and communication skills, able to bridge business and technical perspectives
  • Strong prioritization and decision-making skills, with a focus on value, risk, and service quality
  • Excellent command of both spoken and written German and English

Nice to have:

  • Familiarity with service management tools (e.g. ServiceNow or similar) is a plus
  • ITIL certification (Foundation or higher) and/or Agile Product Owner certification is desirable
What we offer:
  • Smooth integration and a supportive mentor
  • Choose from Remote, Hybrid or Office work opportunities
  • Different working hours to suit your needs
  • Sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance
  • Individual coaching sessions or accredited Coaching School
  • Epic parties or themed events

Additional Information:

Job Posted:
February 14, 2026

Work Type:
Remote work
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