Product Manager, UpGuard

UpGuard

Location:
Australia, Melbourne ▼
Sydney
Brisbane
Hobart

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Product Manager on the Vendor Risk team at UpGuard, you’ll play a key role in shaping and delivering enhancements and new features across our Vendor Risk product suite. Working closely with the Senior Product Manager, you’ll help drive strategy, execution, and continuous improvement, ensuring we meet customer needs, stay ahead of market trends, and maintain high internal standards for quality and scalability. This is a newly created position to support the continued growth of the product and to accelerate our delivery of impactful capabilities for our customers.

Job Responsibility:

Plan, prioritise and own the delivery of features based on customer feedback, product analytics, competitive benchmarking, and company strategy
Collaborate cross-functionally with design, engineering and go-to-market teams to deliver solutions that are user-friendly, technically sound, and aligned with our product vision
Support product discovery efforts, including problem validation, user interviews, and solution testing to ensure we’re solving the right problems
Drive continuous improvement in product workflows, UI/UX, and core platform capabilities
Contributing to product roadmap, ensuring alignment with the broader product portfolio and business goals
Work closely with Marketing, Sales, and Customer Success to support messaging and go-to-market efforts, including product launches and enablement content
Develop a deep understanding of customer needs, TPRM market trends, and the competitive landscape, using this knowledge to inform product strategy
Track and measure feature adoption and success, using data and feedback to iterate and refine our offerings
Champion the voice of the customer, advocating for improvements that drive meaningful impact for users managing third-party and supply chain risk

Requirements:

3+ years of experience in product management, ideally within a B2B SaaS or technical environment
A strong track record of end-to-end product delivery, from discovery and prioritization through to launch and iteration
Customer-first mindset with a passion for solving real-world problems and delivering intuitive, impactful solutions
Strong collaboration skills, with the ability to work closely with engineers, designers, and cross-functional stakeholders
Excellent written and verbal communication skills, including the ability to clearly articulate problems, ideas, and decisions to both technical and non-technical audiences
A proactive and curious approach, always looking for ways to improve the product, team processes, or user outcomes
Experience managing a product roadmap, balancing customer feedback, strategic goals, and technical feasibility

Nice to have:

Familiarity with cybersecurity, third-party risk management, or GRC concepts
Prior work with AI-enhanced products or automation features
A Bachelor’s degree or higher, preferably in a related field (e.g. Business, Computer Science, Engineering)

What we offer:

Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
$1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
18 weeks paid Parental Leave: irrespective of parenting role (all regions)
Personal Leave allowance: this includes sick & carer’s leave (all regions)
Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)

Additional Information:

Job Posted:
July 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Product Manager