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Product Manager, Technical - Internet of Things

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Overland Park, Kansas

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

103400.00 - 186400.00 USD / Year
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Job Description:

Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity.

Job Responsibility:

  • Owns product end to end for products or features with moderate level of complexity and scope
  • Drives end user product research
  • Partners with business and internal/external stakeholders to understand current customer experience, identifies areas of opportunity
  • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
  • Leverages rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
  • Conducts cost-benefit / ROI / NPV analysis, to support decision making
  • Works with stakeholders and follows enterprise process to secure and maintain product funding
  • Develops and maintains current understanding of tech trends
  • Communicates, influences, and sells ideas at Director level and below
  • Conducts specific ad hoc analysis and provides insights to management on request
  • Recommends product feature set or technical improvements to improve customer experience
  • Works with external third parties to assess partnerships and licensing opportunities
  • Leverages customer insights for product vision, strategy, roadmap, priorities
  • Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities
  • Create, manage, foster an active VOC feed for themselves and team
  • Actively looks for opportunities to delight or meet customer’s unmet needs
  • Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset
  • Creates an environment and culture where the team is immersed in customer-first mindset
  • Tests ideas with real customers to ensure that the product delivers the desired benefit
  • Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for moderately complex products
  • Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams
  • Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning
  • System Demo
  • Inspect and Adapt (I&A), etc
  • Owns and manages product backlog and priorities with our business and technology partners
  • Scopes and prioritizes activities based on business and customer impact
  • Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap
  • Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority
  • Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule
  • Manages and maintains efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution
  • In scaled teams, holds regular meetings and coordination activities with other PM’s and Product Owners (if applicable) to ensure parallel work is in sync and dependencies are known
  • Generates and maintains dashboards and reports that track product health and success metrics, technical KPI’s
  • Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings
  • Runs beta and pilot programs with early-stage products and samples
  • Collaborates with advertising and public relations to promote product
  • Supports sales, marketing, and other stakeholder teams with product or technical knowledge and additional documentation
  • Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support
  • Communicates technical challenges to stakeholders and makes educated trade-off decisions based on those challenges
  • Accountable for product quality and performance in production environment
  • Identify execution, operational, organizational issues that impede product success
  • Support and enable core agile practices and tenants: efficient just-in-time flow
  • lean practices
  • elimination of waste
  • DevOps CICD
  • Collaborates and develops positive working relationships with many technical and non-technical teams
  • Develops positive working relationships with Customer groups or Customer Representatives
  • Maintains professional knowledge by attending educational workshops
  • reviews professional publications
  • establishes personal networks
  • participates in professional societies
  • Develops adoption tools and training material
  • Manages development of adoption tools and training materials for Technical Product Management team

Requirements:

  • Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
  • 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment
  • 5+ years of relevant Product Management experience in an agile software product development environment
  • Agile Methodologies Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
  • Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
  • Agile Project Management Experience with Agile backlog/project management tools
  • Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
  • Project Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
  • Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
  • MS SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS
  • Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS
  • SAS Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS
  • Technology Knowledge of full technology stack on which your assigned product runs
  • Business Analysis Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data
  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP)
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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