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Product Manager - Platform

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360 Resourcing Solutions

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Location:
United Kingdom , Chester

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

55000.00 - 65000.00 GBP / Year
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Job Description:

Build the Future of Our Platform & Internal Products. Forge Holiday Group (Sykes Holiday Cottages, Forest Holidays, Bachcare) is in the middle of a major product and AI transformation. We’re rebuilding our product foundations, reimagining our apps, and using AI to create smarter, faster, more intuitive experiences for millions of guests and thousands of property owners. This is your chance to help shape the foundations that power the future of Forge Holiday Group.

Job Responsibility:

  • Own the product vision, strategy, and roadmap for our internal platform and systems
  • Treat backend services, internal tools, and operational platforms as products with clear outcomes
  • Map and analyse business processes to uncover inefficiencies, risks, and improvement opportunities
  • Prioritise and deliver platform and workflow improvements that drive measurable business impact
  • Collaborate closely with the CPO, CTO, architects, operations, finance, people & culture, and transformation teams
  • Align platform evolution with business strategy, product direction, and technical ambition
  • Support teams through change, including communication, enablement, and adoption
  • Use data, insight, and feedback to measure impact and continuously iterate
  • Balance short-term operational wins with long-term platform strategy
  • Champion a culture of operational excellence and continuous improvement

Requirements:

  • An experienced Product Manager with strong fundamentals in discovery, prioritisation, and delivery
  • Comfortable owning complex, cross-functional problem spaces
  • Experienced in treating internal platforms or systems as products
  • Confident mapping workflows, identifying bottlenecks, and designing better processes
  • An excellent communicator who brings clarity, alignment, and momentum
  • Analytical and outcome-focused, using data to guide decisions
  • Collaborative, pragmatic, and able to influence without authority
  • Passionate about building better ways of working through technology and platform thinking

Nice to have:

  • Experience in travel, finance, or complex operational environments
  • Exposure to large-scale platforms, internal tooling, or transformation programme
  • Familiarity with automation, workflow tools, or data platforms
What we offer:
  • Annual bonus scheme linked to company performance
  • 33 days’ holiday (including bank holidays), plus up to 5 extra with long service
  • Birthday day off + 2 volunteering days per year
  • Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
  • discounts on stays with our brands + wellbeing offers
  • Health cash plan & life assurance
  • Training & development opportunities
  • 24/7 mental health support
  • On-site gym and parking at Chester HQ (near train station)
  • Employee savings scheme + long service awards

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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