Product Manager II, Post Order Experience Job at Cherry Ventures (North Bethesda)

Product Manager II, Post Order Experience

Xometry is seeking a Product Manager II, Post-Order Experience to own and optimi...

Location

United States , Waltham

Salary:

102000.00 - 130000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

2-5 years of product management experience, ideally with B2B or transactional platforms
Experience with order management, fulfillment tracking, or support tooling preferred
Strong customer empathy and experience with user-centered product development
Familiarity with agile product development, data tools, and experimentation frameworks

Job Responsibility

Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
Act as the voice of the customer internally and develop mechanisms to gather feedback at scale

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP, other wellbeing resources

Fulltime

New

Aladdin Client Experience, Real-Time Trading Support, Vice President

Join BlackRock as a Vice President supporting real-time trading operations withi...

Location

Canada , Toronto

Salary:

142000.00 - 195000.00 CAD / Year

BlackRock Investments

Expiration Date

February 27, 2026

Requirements

10+ years of experience in real-time trade support in a client- or vendor-facing role
Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
Strong understanding of market microstructure, order types, and execution strategies across asset classes
Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure
Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
Experience with real-time data feeds (e.g., Bloomberg, Refinitiv, ICE) and market data normalization
Ability to write and maintain diagnostic scripts for log parsing, alerting, and automated recovery
Familiarity with CI/CD pipelines and deployment processes in trading environments

Job Responsibility

Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues
Serve as a subject matter expert (SME), owning issues end-to-end—including follow-ups, recurrence prevention, and proactive monitoring of trading environments
Develop and maintain a data monitoring layer to enable data-driven client education and engagement
Collaborate with users to understand trading workflows and deliver timely, effective solutions
Diagnose and resolve complex user inquiries, identifying root causes and implementing remediation strategies
Design and implement proactive monitoring tools to enhance platform observability
Act as a liaison between Client Service, Client Engagement, Implementations, Product Marketing, Engineering, and other internal teams to drive high-impact initiatives
Analyze client inquiry trends and feedback to identify product gaps and recommend improvements
Lead strategic initiatives to enhance user experience through process optimization and technology enhancements
Continuously developing technical proficiency across trading workflows and product capabilities

What we offer

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

!

New

Vice president

Join BlackRock as a Vice President supporting real-time trading operations withi...

Location

United States , New York

Salary:

147500.00 - 195000.00 USD / Year

BlackRock Investments

Expiration Date

February 27, 2026

Requirements

10+ years of experience in real-time trade support in a client- or vendor-facing role
Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
Strong understanding of market microstructure, order types, and execution strategies across asset classes
Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure
Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
Experience with real-time data feeds (e.g., Bloomberg, Refinitiv, ICE) and market data normalization
Ability to write and maintain diagnostic scripts for log parsing, alerting, and automated recovery
Familiarity with CI/CD pipelines and deployment processes in trading environments

Job Responsibility

Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues
Serve as a subject matter expert (SME), owning issues end-to-end—including follow-ups, recurrence prevention, and proactive monitoring of trading environments
Develop and maintain a data monitoring layer to enable data-driven client education and engagement
Collaborate with users to understand trading workflows and deliver timely, effective solutions
Diagnose and resolve complex user inquiries, identifying root causes and implementing remediation strategies
Design and implement proactive monitoring tools to enhance platform observability
Act as a liaison between Client Service, Client Engagement, Implementations, Product Marketing, Engineering, and other internal teams to drive high-impact initiatives
Analyze client inquiry trends and feedback to identify product gaps and recommend improvements
Lead strategic initiatives to enhance user experience through process optimization and technology enhancements
Continuously developing technical proficiency across trading workflows and product capabilities

What we offer

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

!

New

Real-Time Trading Support

Join BlackRock as an Associate supporting real-time trading operations within ou...

Location

Canada , Toronto

Salary:

107000.00 - 142000.00 CAD / Year

BlackRock Investments

Expiration Date

February 27, 2026

Requirements

3+ years of experience in real-time trade support in a client- or vendor-facing role
Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
Strong understanding of market microstructure, order types, and execution strategies across asset classes
Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure
Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
Experience with real-time data feeds (e.g., Bloomberg, Refinitiv, ICE) and market data normalization
Ability to write and maintain diagnostic scripts for log parsing, alerting, and automated recovery
Familiarity with CI/CD pipelines and deployment processes in trading environments

Job Responsibility

Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues
Serve as a subject matter expert (SME), owning issues end-to-end—including follow-ups, recurrence prevention, and proactive monitoring of trading environments
Develop and maintain a data monitoring layer to enable data-driven client education and engagement
Collaborate with users to understand trading workflows and deliver timely, effective solutions
Diagnose and resolve complex user inquiries, identifying root causes and implementing remediation strategies
Design and implement proactive monitoring tools to enhance platform observability
Act as a liaison between Client Service, Client Engagement, Implementations, Product Marketing, Engineering, and other internal teams to drive high-impact initiatives
Analyze client inquiry trends and feedback to identify product gaps and recommend improvements
Lead strategic initiatives to enhance user experience through process optimization and technology enhancements
Continuously developing technical proficiency across trading workflows and product capabilities

What we offer

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

!

Admin officer

Administrative Officers are assigned to teams to carry out a variety of general ...

Location

United Kingdom , Bradford

Salary:

12.36 - 13.25 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

5 GCSE passes (or equivalent) grades A*-C
NVQ Business Administration level II
Administrative experience
Relevant computer skills to undertake the level of work required

Job Responsibility

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities
Preparing meeting agenda, joining instructions, handouts etc
Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files

What we offer

Paid Holidays and Pension

Fulltime

Admin Officer

Administrative Officers are assigned to teams to carry out a variety of general ...

Location

United Kingdom , Bristol

Salary:

12.36 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

5 GCSE passes (or equivalent) grades A*-C
NVQ Business Administration level II
Administrative experience
Relevant computer skills to undertake the level of work required

Job Responsibility

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities
Preparing meeting agenda, joining instructions, handouts etc
Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files

What we offer

Guaranteed interview for veterans or spouses/partners of military personnel who meet essential criteria
Guaranteed interview for candidates with a disability who meet essential criteria

Fulltime

Administrative officer

Administrative Officers are assigned to teams to carry out a variety of general ...

Location

United Kingdom , Bradford

Salary:

12.36 - 13.25 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

5 GCSE passes (or equivalent) grades A*-C
NVQ Business Administration level II
Administrative experience
Relevant computer skills to undertake the level of work required

Job Responsibility

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities
Preparing meeting agenda, joining instructions, handouts etc
Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files

What we offer

Paid Holidays
Pension

Fulltime

Admin Officer

Brook street currently has a fantastic opportunity to work with the Ministry of ...

Location

United Kingdom , Bristol

Salary:

12.36 - 13.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

5 GCSE passes (or equivalent) grades A*-C
NVQ Business Administration level II
Administrative experience
Relevant computer skills to undertake the level of work required

Job Responsibility

Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities
Preparing meeting agenda, joining instructions, handouts etc
Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files

Fulltime

Product Manager II, Post Order Experience

Cherry Ventures

Location:
United States , North Bethesda

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

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