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Product Manager, Admin and Enterprise Platform

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Glean

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Location:
United States , San Francisco Bay Area

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

175000.00 - 240000.00 USD / Year
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Job Description:

As Glean’s PM for the Admin Experience, you’ll own the experience and control plane that helps enterprises roll out Glean fast and scale usage with confidence. You’ll turn complex deployment and configuration flows into delightful, self‑serve experiences and ship the tools that keep workspaces healthy at scale. Your work will directly accelerate users get value from Glean, shortening time‑to‑value, boosting activation, and unlocking expansion.

Job Responsibility:

  • Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys
  • Chart the future of the AI powered admin experience
  • Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration
  • Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation, that make enterprise rollouts effortless
  • Collaborate closely with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale
  • Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction
  • Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases
  • Build durable processes, release management, rollout guardrails, deprecation and migration playbooks, that keep velocity high as we scale

Requirements:

  • 4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale
  • Strong technical foundation
  • comfortable with APIs, data models, and admin UX for complex, multi‑system configurations
  • Proven track record of shipping admin surfaces or consoles that measurably improve outcomes
  • Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM
  • Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations
What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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