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Reporting to the Product Load Manager, the Product Loading Intern will support the Product Load Executive on project-based tasks with low risk. They will be responsible for accurately loading and maintaining products in Discova’s system, including all product types such as hotels, transfers, sightseeing day trips, pre-packaged tours, and cruises. This role is suited for someone highly motivated to work with systems, has strong attention to detail, and is willing to collaborate as part of a team.
Job Responsibility:
Ensure load is done accurately and to the agreed one best way across the company to optimize output
Manage workflow of the assignment task and ticket request
Taking directions from the Product Load manager ensure that the intern is willing to support all product load projects
Collaborate closely across departments to understand the full functionality of the systems used
Create an inspiring team environment with an open communication culture. Lead by example in behaviour, attitude and performance
Follow approved and updated loading policies and procedures
Ensure contract rates/information are updated accurately
Be passionate about new learnings in a fun and interactive environment to make sure new learnings stick
Provide timely and accurate information and excellent support to internal team
Requirements:
Moderate proficiency with Microsoft Office applications, notably excel
Good command of both written and spoken English
Results Orientated
High attention to details
Able to work under pressure and juggle multiple tasks and able to work outside office hours when required
Solution focused and great at problem solving
Able to work independently and within a team assisting team members to help everyone achieve results
Personally, aligned with Discova’s company purpose and values