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We are seeking a Product Executive who will support the development and delivery of high-quality software products. This role will focus 80% of the time on writing clear documentation, organizing tasks effectively and collaborating closely with the team to help ensure high-quality code is delivered on schedule. The remaining 20% will involve working with the PO and PD to identify bottlenecks in the user journey, categorize customer requests, and contribute to a customer-centric, vision-driven roadmap that prioritizes what matters most. You’ll work closely with our Product Owner, Product Designer and Developers to bring value to our users.
Job Responsibility:
Write clear and structured Product Specification Requirements and User Manuals to guide internal teams and end users
Support customer discovery by collecting user feedback, identifying usability issues, and generating ideas to improve product experience
Assist the Product Owner in managing product tasks and delivery, ensuring timelines and quality standards are met
Collaborate closely with cross-functional teams (Design, Development, QA, Customer Success, Marketing) to ensure that the product meets their needs and that they have the necessary resources to promote and support the product
Work together with PO and PD to conduct market and user research to understand user needs, behaviors, trends and contribute insights that support product strategy and feature planning
Monitor and analyze product metrics, user behavior and feedback to assess feature performance and propose improvements
Stay up-to-date: You'll need to stay up-to-date with industry trends, competitor products and new technologies that could impact the product
Requirements:
From 1-3 years of experience as a Business Analyst or 1+ years as a Product Executive at an IT Product, SaaS or E-commerce company
Familiarity with BA frameworks and Scrum/Agile methodologies
Strong ability in writing clear documentation and organizing tasks effectively
Proficient in English reading and writing, capable of reading technical docs and writing structured content. Basic verbal English communication is a plus
Experienced with the e-commerce domain is a plus
Strong problem-solving, critical thinking and structured communication skills
A proactive, self-motivated mindset with a desire to grow and improve
A collaborative, friendly spirit with positive energy and a team-first attitude
Nice to have:
Experienced with the e-commerce domain is a plus
Basic verbal English communication is a plus
What we offer:
Lunch meal + Parking fees provided
Annual performance bonus & 13th – month salary: up to 3-month salary (based on your devotion and business efficiency)
Holiday bonus & Company trip
Remote working days: 12 days per year
Annual leaves: 12 days per year
Treatment: annual health check-up at top clinic in VN, weekly shoulder massage treatment, monthly team bonding, annual company trip
Training program: ensure to cover product training for all newbie and other training programs according to the Company’s policy
Performance review and competency evaluation: 2 times per year