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Canfield Imaging Systems is seeking a dynamic and influential Product Advocate to elevate our industry-leading imaging solutions in the field. This role combines the professionalism of a customer-facing specialist with the charisma of a top-tier presenter. The product advocate will engage directly with medical practices, demonstrate the unique advantages of our hardware and software, and help customers fully appreciate why Canfield solutions consistently outperform competitors. This is a highly visible role within our sales department, ideal for someone who thrives on influencing decision-makers, delivering compelling product experiences, and amplifying brand presence—without the pressure of a commission-based sales quota.
Job Responsibility:
Deliver engaging, high-impact product demonstrations to prospective and existing customers, showcasing key differentiators and real-world value
Conduct onsite and virtual training sessions to strengthen user proficiency and maximize customer satisfaction
Build and maintain strong professional relationships with medical practices, acting as a trusted advisor and brand ambassador
Support sales teams in key opportunities, pre-sales discussions, and strategic account engagements
Represent Canfield at conferences, workshops, and customer events as the public-facing expert for our full product portfolio
Gather and communicate field insights, competitive observations, and customer feedback to sales, product management, and marketing
Collaborate with marketing to refine messaging, contribute to collateral, and ensure field experiences are reflected in our market positioning
Maintain deep knowledge of product functionality, workflows, and best practices to confidently speak to benefits, differentiators, and customer value
Requirements:
Bachelor’s degree in business, communication, or marketing preferred
At least 2 years of experience (5 years preferred) in a customer-facing role such as product specialist, clinical trainer, sales engineer, or related field
Exceptional verbal communication skills, with confidence presenting to physicians, executives, and groups
Strong interpersonal skills with the ability to build trust and rapport quickly
Technical curiosity and aptitude for learning advanced imaging systems, software, and workflows
Professional conduct in all interactions and communications
Ability to travel 20–40%, depending on business needs
Requires a proactive learner—someone eager to build mastery and stay ahead of the curve
Nice to have:
Experience in medical aesthetics, dermatology, medical devices, imaging systems, or similar technical environments
Familiarity with software or hardware products in clinical settings
What we offer:
Paid days off
Medical, dental, and vision insurance
May be eligible for a discretionary bonus
401(k) plan with employer match (currently set at 50%)