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The CPSO team at Citi is responsible for credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management, and regulatory issue remediation. The role involves implementing best practices for risk mitigation, driving operational consistency, ensuring timely adoption of credit risk digitalization platforms, and mentoring team members while adhering to Citi's strong credit culture and governance mechanisms.
Job Responsibility:
Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Support Portfolio Manager and Assistant Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Ensure timely completion of projects within the CPSO book of work
Following established governance mechanisms / controls to prevent recurrence of issues
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure ongoing and timely feedback and coaching of Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
Travel (less than 10%)
Requirements:
Demonstratable financial services experience, including 6-9 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Sound and thorough knowledge of Citi´s systems
Significant experience in preparing presentations for seniors
Outstanding awareness and adherence to the control environment
Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
Proven culture carrier with well-developed interpersonal skills, and the ability to build relationships and exert influence with and without direct authority
Strong organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills
BA/BSc in Finance or Accounting or higher degree in Business (MBA), CFA, or any other related subject
Nice to have:
Ability to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ability to mentor Associates and Senior Analysts
Actively participate in Learning, Development and Training opportunities including instructor led courses
Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
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