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Help us deliver like never before. Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and our people. We’re moving forward and we want you to come along for the ride. As the Processing Manager, you will lead the day-to-day delivery operations across two processing sites, with a strong focus on people leadership, performance, and safe, reliable execution. You’ll be responsible for building engaged, high-performing teams and ensuring operational standards are consistently met across every shift. This role plays a key part in driving continuous improvement across safety, service, cost, and productivity, while modelling a strong One Team culture aligned to Australia Post’s Shared Values. You’ll actively support change initiatives and broader network priorities, working collaboratively to improve outcomes across the operation. You’ll balance operational delivery with strategic thinking, leading your teams through change while maintaining a strong focus on people, performance, and safety.
Job Responsibility:
Lead day-to-day operations with a strong focus on safety, people leadership, and reliable service delivery
Drive productivity, cost efficiencies, and continuous improvement through effective planning, Lean practices, and stakeholder collaboration
Build engaged teams and strong partnerships with employees, contractors, and stakeholders to deliver a consistent, customer-centric experience
Requirements:
Proven experience leading large operational teams and delivering operational and cultural change in complex environments
Strong commercial and financial acumen, with the ability to plan, analyse, and drive cost and performance improvements
Highly developed stakeholder management, communication, and negotiation skills, including experience working with unions and managing industrial matters
Strong understanding of safety, HR, and industrial relations frameworks, with a commitment to wellbeing and compliance
Knowledge of large-scale processing or logistics operations, with the ability to work across planning, performance, and delivery networks
What we offer:
Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose