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Processing Manager- Home Lending

Wells Fargo

Location:
United States , Columbus

Category:
Banking

Contract Type:
Not provided

Salary:

77000.00 - 121000.00 USD / Year

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Job Description:

Wells Fargo is seeking a Lending Operations Manager (SAFE) in Home Lending as part of Consumer Lending.

Job Responsibility:

Manage the activities of a Loan Production team that is responsible for loan processing, documentation, pre-closing or closing tasks, and loan monitoring
Engage stakeholders and internal partners associated with the Lending Operations functional area
Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
Participate in the formulation and implementation of new and revised systems, policies, and guidelines
Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience

Nice to have:

Knowledge and understanding of home loan processing
Exposure to the Wells Fargo's CORE origination system
Ability to assess issues, make quick decisions, implement solutions, and influence change
Change leadership experience
Tableau experience
Strong communication skills and ability to articulate complex material to a diverse audience
Strong organizational, multi-tasking, and prioritizing skills
Apply data-driven analysis to guide decision-making and improve performance
Utilize data insights to optimize strategies and achieve measurable outcomes. Ability to cultivate a customer-centric culture, ensuring best-in-class loan processing experiences through streamlined workflows, compliance excellence, and personalized service delivery

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
January 31, 2026

Expiration:
February 15, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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