Process Planning and Implementation Specialist Jobs

Senior Workforce Planning Specialist

Location

Italy , Sesto Fiorentino, Firenze

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Being able to understand and embrace the IKEA people promise and people planning principles
Good knowledge of the workforce process and how can be executed in the unit
Good knowledge of how to implement plans, according to set budgets, business plan priorities and goals
Good knowledge of paid and worked hours dimensioning at unit level
Good knowledge of determining the existing staffing structure and proposing an ideal to-be contract structure
Good knowledge of unit business drivers and tasks and how they align to meeting and improving the customer experience
Good knowledge about the rights and obligations of workers and employers
Good knowledge of scheduling and time keeping software used in the unit
Good knowledge of legal people planning requirements, IKEA employment standards and adherence
Good ability to communicate clearly and effectively to different stakeholders and lead them to the organizational goals

Job Responsibility

Ensure adherence to IKEA employment standards, local legislation, and union requirements that relate to People Planning
Lead the partnership with department managers to co-create and post schedules on a timely basis, while aligning with the unit’s hours forecast
Apply available tools and relevant data analysis, including staffing structure and employees availability analysis, to secure and improve the people planning process in the unit in coordination with unit HR Team
Collaborate with Recruiting team and HR Manager to ensure vacancies are reviewed against defined headcount
Support the development and implementation of the digital people planning solutions.

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together.

Fulltime

People Planning Specialist

Unit People Planning Specialist role responsible for implementing People Plannin...

Location

Canada , Edmonton

Salary:

55000.00 - 65000.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum of 2 years of Human Resources or Team Scheduling experience
Experience working in a matrix organization with multiple stakeholders
Past experiences in retail industry or similar high-volume customer-focused environment
Computer savvy and comfortable with technology
Ability to learn new software, systems and concepts
Professional and moral integrity when dealing with sensitive and confidential issues
Enthusiastic, motivated, communicative and active team-mate
Disciplined with effective prioritization and initiative
Responsive and flexible business approach

Job Responsibility

Ensure People Planning strategy implementation
Responsibility for People Planning process from forecasting to schedule development
Provide feedback to Country team on strategy
Serve as Business Partner for people planning matters
Ensure people planning process develops internal talent and enables quality customer experience
Collaborate with Hiring Managers and P&C to align vacancies with forecasts
Train and support unit coworkers on People Planning process
Consider compliance with local employment standards, legal, and union requirements
Support recruitment process
Use problem solving, mediation and counseling skills

What we offer

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching
Annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Fulltime

People Planning Specialist

As a People Planning Specialist at IKEA, you will implement people planning stra...

Location

Belgium , Zaventem

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Passionate about people and their well-being
Knowledge about global and country people planning approaches, market and legal requirements and budget management in people planning
Experience in organizing, storing and maintaining records and information in a confidential way
Ability to work independently and take responsibility to secure business deadlines
Effective verbal and written communication.

Job Responsibility

Implement people planning strategy at unit level by analyzing staffing data and people analytics
Ensure compliance to IKEA employment standards, legal and union requirements related to people planning
Contribute to the unit’s complete people planning process from forecasting to schedule execution
Create draft schedules and discuss them with unit managers before publishing
Collaborate with stakeholders to ensure vacancies are approved with the right contract type
Ensure unit leaders’ awareness and knowledge of the people planning process through education, training, and support.

What we offer

Eco-vouchers
End-of-year bonus
Holiday pay and sector premiums
Additional allowance for bike commuting
Private leasing of an electric bike
Comprehensive hospitalization insurance
Private accidents insurance
Pension savings
Leave savings plan with flexible payment options
Extra-legal holidays, seniority holidays, and additional days off

Fulltime

Wealth Planning Specialist

HSBC Life is a world-class institution where you can specialise in Insurance but...

Location

Macau , Macau

Salary:

Not provided

HSBC

Expiration Date

December 31, 2025

Requirements

University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
Knowledge in Life Insurance Products is preferred
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin

Job Responsibility

Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality

Fulltime

Implementation Specialist - RCM Billing

As an Implementation Specialist, RCM Billing you have direct responsibility for ...

Location

United States , Orlando

Salary:

Not provided

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Healthcare Administration, Business, Marketing, or related field
3+ years of experience in healthcare revenue cycle management, implementation, or client services
Strong understanding of revenue cycle functions including registration, charge capture, coding, billing, AR collections, and denial management
Exceptional organization & time management skills
detail-oriented & independently managed individual
Ability to communicate effectively with both technical and non-technical stakeholders
Experience with Tebra is strongly preferred
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
Smartsheet, Salesforce or project management tools a plus

Job Responsibility

Project manage and serve as the primary point of contact for approximately 20-25 active billing implementation projects at one time
Review customer payer contracts and fee schedules for OSB customers. Discuss Payer Verifications, Eligibility & Benefits, and Enrollment & Credentialing services
Develop and manage implementation project plans and timelines
this includes tracking project progress and mitigating risks as needed
Host meetings with customers directing implementation project steps or providing software training on Tebra and Rethink billing modules
Document all aspects of implementation for internal tracking and oversight (account setup, audits, customer concerns, customer meeting follow-up, etc.)
Answer customer emails during implementation
Answer tickets/cases in the Self-Billing Support queue
Maintain compliance with HIPAA and all applicable regulations throughout the implementation process
Assist sales team with client demonstrations as needed

What we offer

PTO and Vacation Days after a 90-day introductory period
Paid Holidays
Generous Health, Denial & Vision benefits package
401k + Matching

Fulltime

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Sr Implementation Specialist

We are seeking a highly skilled Sr Implementation Specialist to join our team. A...

Location

United States , Dayton

Salary:

75000.00 - 100000.00 USD / Year

ELEVI Associates

Expiration Date

Until further notice

Requirements

Basic knowledge of Linux operating systems
Understanding of Linux development and major distributions, including Ubuntu
Ability to install and configure Ubuntu Desktop and Linux
Familiarity with Linux Essentials and Linux Overview and Installation
Proficiency in using the Linux command line
Strong scripting skills in Python
Experience with VMware and OpenShift virtualization technologies
Excellent communication and problem-solving skills
Solid understanding of SAN, NAS and Object storage
Experience performing logical and build and decommission of storage devices

Job Responsibility

Implement and support Powerflex solutions, ensuring seamless integration and optimal performance
Develop and maintain scripts using Python to automate tasks and improve efficiency
Utilize VMware and OpenShift virtualization technologies to deploy and manage applications
Provide technical support and guidance to internal stakeholders on Powerflex implementation and usage
Collaborate with cross-functional teams to ensure successful project delivery and knowledge sharing

What we offer

Flexibility to balance quality work and personal lives
Competitive compensation
Benefits
Learning and development opportunities
Broad and competitive mix of benefits options designed to support and protect employees and their families
Comprehensive benefits such as
healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Financial and counseling services
Retirement options
Health insurance programs

Technical Implementation Specialist – QA Analyst

The Technical Implementation Specialist – QA Analyst is a critical member of Chi...

Location

United States

Salary:

82620.00 - 114800.00 USD / Year

Fin Capital

Expiration Date

Until further notice

Requirements

2–3 years of experience in technical QA, systems operations, platform testing, or technical support
Familiarity with contact center technologies such as IVR, ACD, CRM, or chat platforms
Demonstrated ability to debug systems using logs, error responses, API requests, and routing logic
Experience with observability platforms (e.g., Datadog, Kibana, Sentry, Splunk)
Proven ability to create and execute structured test cases, regression protocols, and UAT checklists
Strong written and verbal communication skills, especially for technical documentation and issue reporting
Comfort working across UI-based tools and backend configuration environments
Experience collaborating with stakeholders across Product, Engineering, and Operations

Job Responsibility

Quality Assurance & Release Validation
End-to-end QA planning, test case development, and execution across IVR, ACD, chat, and automation systems
Drive regression testing, UAT, and release validation for both internal builds and vendor-delivered changes
Conduct smoke testing post-deployment and monitor early indicators of system issues or degradation
Bug Investigation & Issue Triage (Core Responsibility)
Serve as the primary responder for bugs, platform issues, and system anomalies surfaced by CX, WFM, VendorOps, Product, or Engineering
Investigate issues using logs, routing logic, API behavior, and system state to identify root causes
Collaborate with Engineering and Vendor teams to track issues through resolution, documenting impact and outcomes
Maintain a “known issues” catalog with reproduction steps, contributing to knowledge reuse and faster resolution times
Systems Monitoring & Observability

What we offer

Bonus
Competitive equity package
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too

Fulltime

Process Planning and Implementation Specialist

OMNIC

Location:
Georgia, Tbilisi

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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Process Planning and Implementation Specialist

OMNIC

Location:Georgia, Tbilisi

Category:Manufacturing

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 11, 2025

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Job Posted:
December 11, 2025