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Process Excellence Team Manager

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Randstad

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Location:
India , Hyderabad

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a dynamic and experienced Process Excellence Manager to lead strategic transformation initiatives across business functions. The ideal candidate will bring a strong foundation in Six Sigma, process automation, and AI/Gen AI technologies, with a proven track record of delivering impactful projects and measurable cost savings. This role requires a techno-functional mindset and the ability to drive innovation through data-driven decision-making.

Job Responsibility:

  • Lead and execute process improvement projects using Six Sigma, Lean, and other continuous improvement methodologies
  • Identify and implement automation opportunities using RPA, low-code/no-code platforms, and AI-based solutions
  • Drive AI and Generative AI (Gen AI) initiatives to enhance operational efficiency, including use cases such as summarization, transcript analysis, and intelligent automation
  • Collaborate with cross-functional teams to define KPIs, track performance, and ensure delivery of quantifiable savings
  • Develop and maintain process documentation, SOPs, and governance frameworks to ensure compliance and standardization
  • Mentor and coach junior team members to build internal capabilities in process excellence
  • Engage with business and technology stakeholders to align process transformation goals with strategic objectives
  • Lead and manage a team of Process Excellence professionals, providing guidance, coaching, and performance feedback
  • Oversee the execution of multiple process improvement projects using Six Sigma, Lean, and other methodologies
  • Champion the identification and implementation of automation opportunities using RPA, low-code platforms, and emerging technologies
  • Drive the exploration and initial implementation of AI and Generative AI (Gen AI) initiatives to enhance operational efficiency
  • Collaborate with business unit leaders to identify improvement areas, define project scopes, and ensure alignment with business objectives
  • Develop and manage project pipelines, ensuring timely delivery and realization of quantifiable benefits
  • Establish and maintain robust process documentation, SOPs, and governance frameworks
  • Mentor and develop team members, building strong internal capabilities in process excellence and innovation

Requirements:

  • 15+ years of experience in process excellence, operations transformation, or related domains
  • Certified Six Sigma Black Belt or equivalent
  • Demonstrated success in delivering high-impact projects with measurable cost or efficiency gains
  • Hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate)
  • Exposure to AI and Gen AI technologies, including practical applications in business operations
  • Strong analytical, problem-solving, and stakeholder management skills
  • Ability to work in agile environments and manage multiple priorities
  • Excellent communication and presentation skills
  • 12+ years of experience in process excellence, operations transformation, or a related domain, with 3+ years in a leadership role

Nice to have:

  • Experience in global process deployments and managing cross-functional teams
  • Familiarity with AI governance, model assurance, and responsible AI practices
  • Understanding of techno-functional workflows, bridging business needs with technical solutions
  • Experience managing remote or distributed teams

Additional Information:

Job Posted:
February 18, 2026

Expiration:
March 20, 2026

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