Process Automation Specialist

• Analyse existing business processes and identify opportunities for automation
• Design and develop automated solutions using Robotic Process Automation (RPA) and other relevant technologies
• Collaborate with cross-functional teams to gather requirements and ensure successful implementation of automation projects
• Create detailed documentation for automated processes and provide training to end-users
• Monitor and optimise automated processes to ensure maximum efficiency and reliability
• Stay up-to-date with emerging automation technologies and best practices in the retail industry
• Develop and maintain performance metrics to measure the impact of automation initiatives
• Provide technical support and troubleshooting for automated processes
• Contribute to the development of the organisation's automation strategy and roadmap

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in process automation, preferably within the retail industry
• Proficiency in RPA platforms such as UiPath, Blue Prism, or Automation Anywhere
• Strong skills in business process mapping, analysis, and optimisation
• Experience with data analysis and reporting tools
• Excellent project management skills with a track record of successful automation projects
• In-depth understanding of retail industry processes and operations
• Knowledge of retail-specific software and systems
• Relevant certifications in process automation or RPA platforms are desirable
• Strong analytical and problem-solving skills with keen attention to detail
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced retail environment

Relevant certifications in process automation or RPA platforms